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March 2024 by Donna Jennings
I have used this UPS store many times in past and never had a problem or an attitude. Today I was waited on by the owner. She was very rude, super short comments that were military like. I see she has a Help Wanted sign in the window and I thinking I know why. She snapped a another lady about where she could put her trash! Not a good service environment. She should take her name tag off if she is going to be unprofessional. Guess I will use another local business going forward.
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February 2024 by Brandon Henderson
This store is very convenient and the staff are very helpful. I went to make several copies of my resume and the lady working gave me an ups packing envelope to protect them for free. Definitely will continue to use this place.
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February 2024 by M Rogers
Dread having to go to this store for the unwelcoming tone & antagonistic comments. Prefer to drive to Suffolk or Hampton if I have the time, where there is customer service & they are welcoming & friendly & they appreciate the business.
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February 2024 by Laura Wilson
Great place for amazon returns. Very competent and friendly.
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January 2024 by Penny Banks
Horrible attitude by the owner herself. If I hadn’t seen her repeated rudeness myself I would not have believed any business owner would act like that to her clients in the small town. A little kindness goes a lot farther for everyone’s day.
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January 2024 by Annette Bene
This store has always been convenient for me to send a fax, mail a package, and for Amazon returns. Never had an issue with the staff thus far after numerous years of using this location. I’ve always been able to successfully get done what I needed to do.
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January 2024 by john paschen
This store printed, boxed and labeled my Amazon return box. Thank you
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December 2023 by DeAnn Nadon
My printer was down and I had to return a package. The company that sent me the UPS "prepaid label" told me it should only cost about a dollar to have it printed out. I get there and it's $2.95 plus tax. I'm sorry but that's ridiculous for one label. Then I see all this advertisement about Veteran owned establishment and small business what-not. As the wife of a current 27 year and counting active duty personnel we have to watch our pennies and this was very disappointing. I will never return to this location.
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October 2023 by Edna Murphree
Very nice drop off place. Fast and efficient and very friendly . Thank You.
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September 2023 by Shineh Chun
Always quick & friendly. We appreciate that this location is Veteran owned!
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July 2023 by Jenyse White
Rude and I witnessed them be very degrading and impatient to an elderly customer who didn’t ship often. Never will go there again. I will drive to Suffolk.
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July 2023 by Amanda Rhodes
Very helpful staff. They get you in and out very efficiently.
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May 2023 by Jim Sarris
The last 2 times I’ve used them the package hasn’t arrived at it’s destination
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December 2022 by Louise Lawrence-Gilliam
When I went in to fax something I didn't know how to do it they let me stand there looking crazy in the face no help then they went to the next person very very very rude went to UPS I mean nice and help
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June 2022 by Morgan Glover
Horrendous customer service. Employee working today has a disgusting attitude and was extremely hostile towards my mother today.
