We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Communications with the bank is horrible the AI system is a total disaster.
May 2024
The representatives have a lack of professionalism when answering the phone and their bankers do not return calls and left me in limbo for weeks. It seems they have little to no regard for potential business opportunities.
August 2022
Awful customer service. They wanted to charge me $8 to cash a check since I did not have an account there. Highway robbery!!!! Another reason not to bank there