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April 2024 by Alexis Tucker
April and Shante were amazing!! They had excellent customer service! 10/10 would recommend them!
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March 2024 by Lynn Cisar
The South Hill VA staff acknowledges you as you enter and works as a team to deliver outstanding customer service. They are very knowledgeable and extremely helpful!!! I've been coming to this store for many years. BEST TEAM EVER. Thank YOU April, Shantae, and Aliesha!
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March 2024 by Brian Edwards
Upgraded my phone close to closing time. The manager happily stayed over an extra 10 minutes so my data could transfer over. Excellent customer service!
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March 2024 by Maggie Williams
The customer service is the best. They are so friendly and knowledgeable of the products and technological equipment. I should have switched to there services years ago. The building is very clean and neat. If there are any problems they're the go to staff for a solution. Thanks for being loyal and considerate people.
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February 2024 by Ashley Baucom
At first it seemed to be a great experience. But once my phone was turned off 14 days after getting it for a 60$ bill, which I was not informed of. Then I received a bill of 600$ that was suppose to have only been 200$ I contacted customer service and went into store. Only to find out they were charging for a phone line I did not have, and the phone they were using was in my company plan. They had me paying a phone bill my job already pays for. And it’s all on me to pay it. They refuse to fix it.
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February 2024 by MaKayla K
April was amazing, and good at salting product. Walked out with more than intended, but more than pleased. Very professional, and friendly. Plus very fast service. Wouldn’t go to another location.
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January 2024 by elke boettger
Aliesha was an amazing salesperson! Always when I go to the store I hope she is in! She is very professional, caring and she always helps! It is a pleasure to do business with her! She is a very great individual! Elke
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December 2023 by Tina Avans
The man who said call me Ray was great he had me laughing and took time with me and explained everything to me it's like a family in there everyone helps
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December 2023 by Brian Young
She is so very helpful and always takes time to listen to me as a customer. She always takes care of the issues at hand. A plus
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December 2023 by Tania Fernandez
Very pleased with the service received at this AT&T location, both reps that helped me were professional, knowledgeable, fun and made the right suggestions for me and my family. I was also able to observe how they deal with other clients and I was very pleased. Props to this team, they are very good client service reps.
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December 2023 by clarissa turner
Alesha offered awesome customer service!!! I got the iPhone 15. She helped me get my daughter ready for her Christmas gift. Thank you Southhill AT&T.
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November 2023 by dog8myhmwk
Purchasing a nee phone was a very pleasant experience. The young man who helped me took the time to discuss my needs and to explain the best plan for me. His level of service is why I have been an A,T, &T mobile customer for 30 years.
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November 2023 by Carolyn Davis
Alice at the South Hill, Va store was amazingly helpful. I had a very difficult situation when I tried to change from a business to consumer account with a phone call to customer service. Alice helped me get it fixed and I even decided to switch my husband’s service from Verizon to AT&T. Alice is an incredible asset to your company.
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September 2023 by Lawrence Vanderpool
April, Patricia, and Aliesha are great I have been dealing with them for years and can't ask for better service all the way around no matter for phone or TV they have great plans for every need
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August 2023 by Shelia Simmons
I wanted the Pixel 7 Pro and I received it the next day.Staff was great on my purchaseat the South Hill VA, AT&T store..
