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January 2024 by Ron Spease Jr
1st time here since moveing to bracey Va.Great Service
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August 2023 by Tabitha Floyd
Great service adviser !! Provided all the answers I needed very professional.
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July 2023 by Jerry Whitfield
Absolutely horrible inexperienced mechanics that don't know what they are doing all I wanted was an alignment and my tires rotated and it's taking them almost 5 hours keep coming up with some other excuse
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May 2023 by Yolanda Woodley
I am very disappointed in the service I received. My 22 Jeep Compass transmission went and I have a warranty that covers a rental. I have been given the run around. The Sales associate says he will call back and don’t I wouldn’t recommend this service for anyone.
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March 2023 by Tammii Crighton
So let me start by saying...AMAZING.. drove 2 hours to look at a wrangler, went on a few test drives to see which one was going to work for me, Julian was patient, knowledgeable and friendly. Did not end up getting the one I wanted.....but got something much better.. A beautiful 2023, meaning I still got entire warranty for the vehicle, my priority, and the clear coating, to protect my investment. Everyone there was very nice, no pushy " salesperson" attitude here. Julian was more concerned about what was important to me and my needs. Fred, in finance, was also FANTASTIC!.This by far has been the best car buying experience I have ever had. Thank you to everyone at Boyd Chrysler Jeep Dodge Ram of South Hill VA!!!! if I could give you all bonuses I would. Every dealership should strive to be like you.Tammii Happy Willy Owner.....with an amazing color to boot.....
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February 2023 by William Jarrell
A few weeks ago, we were travelling 500 miles and near South Hill, VA our 2017 Pacifica started shaking and running really poorly. We googled Chrysler dealers and Boyd was near.The service writer, understood our situation and had someone look at the car right away. It was diagnosed and parts ordered. They expedited the delivery or the parts and we were on our way in approximately 2 hours.Thank you for your professionalism, for listening and taking care of our problem so we could continue the remaining 300 miles.Crisis avoided due to some caring people.Thank you very much!
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December 2022 by Cassie Daniel
This dealership has the worst customer service around. They have no idea what’s going on and will lie to you. They are no help at all. We will drive hours away from here for now on because we will never return to boyd. Do yourself a favor and don’t even bother with this place.
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July 2022 by Amy S.
Drive from Richmond to buy Jeep. Devin is the best salesman. He is very personable and went over and beyond my expectations. I would definitely buy here again. Everyone was awesome. Thank you!
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January 2022 by Brittany Carey
I recently purchased a 2021 Jeep Grand Cherokee. My experience was amazing. James was my salesperson. He went above and beyond. He let me drive just about every type of SUV was on their lot as well as the Honda lot. He was very thoughtful and made sure that all of the vehicles were warmed up and the heated seats were on as it was a very cold day. I felt as though he was a true advocate for me and what I was looking for. He wanted me to find the perfect vehicle. I appreciate the time he spent with me. James is extremely professional, but also feels as though he's a friend. I would highly recommend working with him if you want to find the perfect vehicle to suit your needs!
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January 2022 by K. Wolfe
This place wow idk where to startI performed very good business for any car salesman put down 8500 , don't buy used cars from here don't bring your car here for service they install faulty partsBlame the pandemic whatever these people are horrible liars and don't have any real accommodating service . This place just looks good on the outside . I have other things to be doing than warning fellow Americans about shady business!!!!!!!
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November 2021 by Cricket Stanley Rorick
2020 Ram Ram Pickup 1500 Classic
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August 2021 by Robert Lee
AVOID AT ALL COST. I WENT IN TO LOOK AT TRUCKS AND FOUND ONE THAT IS A BIG HORN WITH THE SPORTS APPEARANCE PACKAGE. THEY ARE TRING TO ROB YOU TOLD ME THE TRUCK THAT IS USED BY THE WAY WAS $57000 THE SAME PRACE AS A NEW DODGE Laramie they are completely out of their minds don't buy here take the drive and go somewhere else trust me.
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May 2021 by Melvin Terry
Customer service was at it's worst. Car never got fixed after spending over 2400dollars. My family has bought 4 new and 1 used vehicles the past five years. That didn't seem to matter. Know your customer.
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March 2021 by Bobby Daniel
I was about to purchase a 2020 Gladiator. They gave me a out the door price. And went to my banker trying to get 7k more then what they told me. Very shady’! Would not recommend this place to anyone.So I purchased a Jeep Wrangler JL from Westgate in Raleigh NC. Excellent experience.So was hoping the parts and service department was not as bad as Sales department . And also its located close to where I live. So I called and was going to purchase a mopar Lift kit and have them lift it. I spoke with service manager and wanted a price on job and when they could get parts do it. The lady said she would call me back .Never called. I called back 3 more times . Never could get her to call me back. I even tried to purchase kit and have someone else to do install. Still nothing on kit. They said they call me back. No call!! This place is a JOKE!!!!!!!!!!!!!!!! Nice place . Bad STAFFDo yourself a favor Go to Westgate. Easy to deal with. Will handle phone calls right then in there. Will tell you best price and stick with it. It’s sad when people have to lie to you just to make a sale. And also sad when they never called you back.Thanks for the worse experience ever!!!
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January 2021 by Laurie Nilsen
Bought a truck. They worked with me and offered a fair deal which I accepted
