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“Shout out to Emeraulle who helped us select paint colors - she took her time, is very knowledgeable about the SW line, professional and positive. Ask for her if you go in and you'll have a great experience.”
“While the sign at this strip mall says "Benjamin Moore", this paint store is owned & operated by Vienna Paint & Decorating, with several other locations around town. I have to say that the manager, Brian, and his assistant, Noel, provide the best customer service to everyone who walks in. I've observed them going above & beyond to help customers, whether with their questions, concerns, product information, color questions and even troubleshooting their projects at home. I've been here twice since the new year, and with the time it takes to have paint shaken, I know & I've seen that they've taken the time to expertly match paint color from other brands, make sure you purchase the right product, and basically answer any & all questions you have. The store is also clean & nicely organized with a really nice paint chip display. Highly recommend...!”
“I used to buy my car paint from that place in Falls Church, and little did I know that they were ripping me off with their prices and their terrible attitude until I found this place. These guys are professional, nice, and polite. Their price is fair and I would definitely go back to them and recommend them to anyone who needs car paint.”
“Amazing customer service! Ramon and Genesis are the best; so helpful and nice! They go above and beyond! The paint is expensive, but it’s worth it- it’s just the most superior of all paints on the market. I love a paint store that is consistent and I’ve found that at Carter Paint- I drive an hour and pass several other Benjamin Moore stores on the way to this store. Trust me, you won’t be disappointed here.”
“Amazing, Caring, Wonderful! I needed to buy some paint to match my walls which were done in 2018. Lindsey, the owner, went above and beyond to match the color perfectly! She put so much effort and care into making sure the color was identical. I really appreciated the exceptional level of customer service I received from her! Thank You Lindsey!!”
“I’m not going to say what I think about Sherwin-Williams quality of products because I would be stating the obvious. However, I’ll speak about my customer service experience here at this particular store and what wonderful and caring people work here, specifically Gandi (I apologize if I misspelled!). I screwed up and bought the wrong color in 5 gallons. Knowing they can’t take back the mixed paint I went back to store hoping I would get some help…. I gotta tell you this dude went above and beyond to help us. He tried everything he could and we finally left the store happily with a very fair situation. We need more people like Gandi in every business!
PS: I know!! pictures have nothing to do with the review ?”
“Made an online order for a gallon of the paint my friend used in his home before selling. Picked up at this location and was in and out in 2 minutes. The only issue I have his is a-hole that almost smashed into my car turning into the parking lot and then the 2nd a-hole who sped up to block me from changing lanes right before my house. That's a high ratio of a-hole NOVA drivers in just a 5 minute drive.”
“Great staff! Mike especially is incredibly knowledgeable, professional,and very patient in answering the many questions l came up with. I literally brought 12 cans of paint from when my wife and l repainted our apartment 6 years ago, which were not labeled wet at all, and he was able to help me interpret what each color of paint was, what room it went into and created. Replacement paint, all in 30 minutes. I left great leaving the day and knew l had a solid plan and better organization for my next project. Very grateful and will definitely visit again in the future. I recommend it”
“I Called on Wednesday 9th June at 4pm and someone name ( i forgot) start with L seemed nice and he is so helpful.
I was at a different store and we couldn’t figure out what my builder use as a pain we couldn’t find the color city loft and I was going crazy… I thought I ll call because this location is closer to the community. L, he picked the phone and asked me to give my phone to the store assistant here at sherwin Williams in Vienna and L. gave him the code and I got a paint that hopefully will match.
I love the confident he showed and how he helped me or tried…so proactive next time I ll come to this store. I ll be painting the entire place sooner and this is the place I would go!”
10AM - 4PM
21430 Cedar Dr STE 110, Sterling
Paint Stores
“I had an outstanding experience at the Sherwin-Williams store thanks to Kimberly! She was incredibly knowledgeable, patient, and went above and beyond to help us with our paint needs. Her expertise and friendly attitude made the whole process smooth and enjoyable. Honestly, we’d go back to this location just because of her exceptional service. Highly recommend this store and Kimberly for anyone looking for top-notch assistance!”
“Jonathan was very patient and helpful in getting me exactly what I was looking for at a prompt period of time! Great service all around and highly recommend this location!”
“The staff is extremely helpful and friendly. I've gotten 2 solid stain color matches for patching wood siding and they were as perfect! They even took the time to manually adjust the mix when comparing to the sample I brought in.”
“I stopped by early in the morning on my way to work and they were very busy with contractors picking up paint and supplies. There seemed to be only one person working. He was unbelievably patient and helpful. I had 2 separate projects (bathroom vanities and a metal front door that I was working on and he stepped me through each one. I followed his suggestions instead of what I found online and am thrilled with the way both came out. The paint quality was excellent and very easy to use. I saved a lot of money by not having to completely replace my items.”
10AM - 4PM
9104 Manassas Dr Ste A, Manassas
Paint Stores
“Just outstanding customer service! I was in and out in less than 20 minutes with everything I needed for my project, including great recommendations on brushes and rollers. Super friendly, helpful people work here!”
“We are always working with this company. Always purchasing our paints from here. Stuff is so helpful. They listen you carefully, mixing the perfect color, doing perfect color matchings. Even they helping you until your car or if your office close by. Mostly recommended ! Thank you for your great service. My Kitchen and Bath”
“Excellent customer service! The district manager was extremely knowledgeable and helpful. I had been to three other paint stores in the area and not once did I receive help. I am a Benjamin Moore fan now. I will come back here for all my future paint projects. You have one happy customer.”
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“Staff at the South Riding location have always been friendly and helpful. Parking is a bit tricky if you need more than 15 minutes (which you usually won’t since they’re pretty quick to fulfill orders). Highly recommend this location.”