NAPA Auto Parts - CCB Auto & Truck Parts is noted for its excellent and very friendly customer service, with helpful and polite staff who go the extra mile. Employees are patient and willing to assist, even looking up missing receipts for warranties. The store has a huge inventory for vehicle needs. However, prices are more expensive and not competitive with other parts stores. Some customers report it can be worthwhile to travel further to save money. Despite this, many highlight the exceptional service, especially in emergencies, with staff making phone calls to locate parts. It is a NAPA store that several customers specifically recommend.
This location has a small footprint but an exceptionally friendly and helpful staff with a store manager willing to work magic to get the parts needed at a fair price!
June 2024
I really don't like coming to napa stores but this one is a good one that goes the extra mile to try to get you what you need. Only napa I'll go to.
March 2024
Excellent customer service by all the employees there. But Dennis and Allie are amazing, they went the extra mile to help me out when my car broke down. Thanks and keep up the good work!
