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January 2023 by Albert Wilson
Perfect
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April 2022 by Alice Spencer
I didn't actually visit there was only parking lot someone was selling me something out of their storage area
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April 2022 by Joseph Taglavore
Absolutely aweful experience. Talked to a lady an hour ago who said they had a unit available for 35$. I asked what I had to do to reserve it, she told me to go online and there would be someone there until 5. I followed the instructions and their website would not load properly. Traveled to the site and the door was ajar, and the office was locked and dark. Finally got through after 6 calls (3 calls were redirectd to a plumping service). The new lady who answered Deborah (I think that was her name), cut me off several times and when I explained the situation she treated me like I was stupid. I pointed out that their sign said units available and I was given a quote for a unit, and she brushed me off and said their sign "always says that". Totally rude, unprofessional. On top of that they don't honor their word, and there were tools, paint, and toolbags all over the place which is a tripping Hazzard.
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January 2022 by Ben George
I share a unit with my buddy. A few days ago he asked me if I had taken stuff out, I said no, he claimed stuff was missing.We checked and sure enough our unit was compromised.Groundskeeper left a voicemail saying someone called back in September (4 months ago) claiming to be the owner of our unit and requested a replacement key. Which they obliged without ANY verification of identity! Not only did we get robbed, but they lied to the police about a key being given out when they just left us a voicemail the day prior telling us they did! We asked for camera footage and apparently they do not work!! Your stuff is not safe here
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September 2021 by Tammy W.
I had paid for a full month of storage before realizing I would be moving everything out of it. They prorate the unit for you to move in but they will not prorate for when you move out so that was a waste of money (I had everything out by the 5th). Upon moving my furniture out of the unit I noticed mold growing on some of it. The units used to look a lot nicer now they seem to be very neglected. I will not recommend to anyone.
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August 2020 by Richard Kuehne
Great location and great people to work with.
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January 2020 by wayne hamilton
Great service, clean friendly environment , units are neat and accommodating. For all of your storage needs I would recommend Spout springs storage any day of the week
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November 2019 by Carlene McArdle
Definitely recommend this facility. We have been customers for 7 years and the new owners are wonderful. The site manager, Carrie, is phenomenal. She has gone way above and beyond "rescuing" me. I lost our key and within 24 hours I was able to get into our unit with a new, upgraded lock and key! They are easy to get in touch with for questions and provide amazing customer service. I love the auto pay for our monthly bills.
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November 2019 by James Jin
Clean units with reasonable pricing. Convenient location with outstanding and courteous staff. Easy to navigate and secure a reservation via online. I found the storage unit space calculator pretty useful to help me estimate what spacing works best with the amount of stuff I had.
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November 2019 by Kelly Frady
I WAS REALLY IN A BIND WITH MOVING MY THINGS RECENTLY. SSS WAS A LIFE SAVER WITH FAST CONVENIENT AVAILABILITY WITH A REASONABLY PRICED UNIT. EXTREMELY KIND AND COURTEOUS INTERACTION TO HAVE MY NEEDS MET IN A TIMELY MANOR ..THANKS AGAIN
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November 2019 by Ted Chou
Great place and the customer service is excellent.
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October 2019 by Ned B
Tried a few and this is the best place for storage around Appomattox!!
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September 2019 by Cindy Orser, PhD
Spout Storage Facility has turned out to be a godsend for my family...we needed a fast solution to our storage needs and Mr. Garrott provided us with a storage unit to serve our needs in a hassle free manner for a reasonable cost. I recommend this facility for any family needing to solve their storage needs! Dr. O
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September 2019 by Renee Thompson
Great location with easy access. Easy process to rent a storage unit. The staff was very friendly and helpful.
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September 2019 by W&J Holdings
Good storage and convenient location. Would rent again.
