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July 2023 by Jessenia Alvarenga
I had a fantastic experience at this auto service shop! Steve, the person who handled my inspection, was incredibly knowledgeable and helpful. He patiently answered all the questions I had and made the whole process smooth and stress-free.The inspection and emissions were completed quickly, and I was impressed with their efficiency. When I dropped off and picked up my car, I interacted with a friendly lady who, along with Steve, provided excellent customer service.I regret not coming here earlier, but I'm thrilled to have found such a reliable and friendly place for my auto needs. I'll definitely be returning here for any future services. Highly recommended!
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May 2023 by Justin Colbert
I highly recommend Springfield Auto Service as the most professional, reliable, and reasonably priced maintenance shop that I have found in Northern Virginia. I have been taking my vehicles to Steve and company for the last 7 years, and have always received an honest assessment of issues, and potential concerns. They have always been respectful of my budget, and do not recommend unnecessary services. I hate the upsell with a passion and have never once had that concern with the Springfield Auto Service team. If Steve tells me that he sees an issue that requires repair, I know it is a priority. One of my vehicles is a Volvo, which unfortunately requires really expensive proprietary tools for some repairs, but I blame that on the manufacturer for not respecting the right to repair. Finally, the team at Springfield Auto Service respects my time. In the few instances when I need a repair done urgently, they have worked with me and their schedule to find a way. Steve and company are doing small business right and have earned a lot of loyal customers. If you are thinking of trying them out, do so with confidence.Services: Brakes
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March 2023 by Eric Mucklow
Excellent service. They have kept my almost-decades old car going and going.
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February 2023 by Michael Spector
Excellent has always,The family that runs the the business. Always goes beyond and above totaled care of there customers ?
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June 2022 by Amy K.
Springfield Auto Service is an absolutely excellent shop. My Honda Odyssey was going haywire and they were able to diagnose what turned out to be the issue over the phone. I was able to get my car towed right before closing and it was fixed and ready to go early the next afternoon and under the quote. Excellent service at a fair price. I highly recommend this shop and I will be returning for any needed services.
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May 2022 by Mike C.
Received excellent services for my 2010 Honda Civic EX-L with Steve (Owner): hod replacement headlights, oil change and alignment. Great value for service rendered. Thanks Steve!
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April 2022 by Lynn Adams
Very Professional & will not try to do service that is not neededServices: Oil change
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April 2022 by Christine D.
I've been coming here for years and I should have posted a comment a long time ago. I guess I didn't want everyone to know about this hidden gem but they deserve all the praise. These guys are honest and never try to up sell you on things that you don't need.
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February 2022 by Trina D.
Steve and the SAS Team are super responsive. An auto shop that answers calls, texts and emails...what?!?!? They're honest people, not salespeople. I trust their advice, work and prices. I'm a lifer.
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November 2021 by Emma O'Donnell
Had to switch my license plates and my old ones were stuck with a rusted bolt-- they helped me get them off and replaced the same day I called and didn't even charge me, their waiting room was nice and they were very friendly. will definitely be returning for any other auto needs
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July 2021 by Ben Hauser
Great value, quality work!
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March 2021 by jasmine pritchard
They communicate well. Steve kept me informed every step of the way. He explained things to me about my car and made good recommendations that weren't just based on them getting money. I will continue to patronize Springfield auto service because I trust them and I'm satisfied with the service all around.
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March 2021 by Erkin A
This is a trustworthy family owned repair shop. Thomas and Steve are very kind, professional and honest people. The cost of repair or maintenance fees are reasonable and transparent. I highly recommend this repair shop for everyone. Thank you very much for your kindness and honesty.
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January 2021 by Miguel Pereira
Steve was awesome ~! Fixed the valve sensor causing my car to stall & did the safety inspection right before Christmas.
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December 2020 by Selena E.
Excellent! Steve provides great service at a reasonable price. He took the time to answer all my questions and is very easy to work with. I've been to Steve for two separate repairs and will continue to go to him.
