AutoZone Springfield #6177 in Springfield, VA, is a top retailer of automotive replacement parts, offering a variety of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the exceptional service provided by the staff, highlighting their helpfulness and commitment to ensuring satisfaction. Reviews mention individuals like Dunner and Devon, who went above and beyond to answer questions and assist with car battery replacements. Another customer shared a positive experience with JJ, who helped identify the right parts and tools for a radiator hose assembly change, enabling the customer to complete the repairs independently. The store is recognized for its good prices, and the option to check online inventory makes it convenient for customers. Overall, AutoZone Springfield is appreciated for its knowledgeable staff, reliable service, and commitment to customer satisfaction, making it a go-to destination for automotive needs.
Excellent service. I find the employees to be honest and much more credible then auto mechanics nearby (like a Costco tire store.) expected to get pressured into an upsale, but nope, the employee provided me with something cheaper than expected. Much appreciated. No hassle no gimmick. Quick and easy. Will shop here again.
September 2025
Jose the store manager was fantastic - super helpful with my battery purchase and installation and provided a lot of helpful info and advice. Would def come back again!
July 2025
Maurice J. was very helpful in handling a return. Friendly, and excellent customer service! Thank you Maurice!
