-
August 2025 by Eldad Hailemeskel
I had an extremely disappointing experience at this Best Buy. I waited over 20 minutes with no help, only to be skipped over for another family that arrived after me. When I finally spoke up, the employee, Tracy, cut me off mid-sentence, rushed me through the interaction, and carried herself with a nasty, dismissive attitude the entire time.
On top of that, I was told that I’d be charged a $8 fee for a screen replacement installation under my Geek Squad Protection plan something I have never been charged before. Instead of explaining or clarifying the charge, Tracy brushed me off as if my questions and my business didn’t matter.
I pay for my protection plan and my phone services, and I expect basic professionalism and respect. Tracy’s behavior was unacceptable, and it reflects very poorly on this location. I’ve had great service here before with other employees, but this kind of treatment is not something I’ll tolerate.
-
August 2025 by Sweet Reflections
It was nice
-
July 2025 by Hung Hong (HungHong10)
A huge shout-out to Om and his manager Livingston — they went above and beyond to help us with the purchase of our brand new Google Pixel 9. From start to finish, they were patient, knowledgeable, and genuinely cared about making sure we were taken care of. This has hands down been one of the best customer service experiences I’ve ever had. We’ll definitely be coming back again. Thank you, Om and Livingston!
-
July 2025 by George Thornton
Easy to find location, enough parking and staff were helpful.
-
July 2025 by Melissa Dominguez
I was there about 2 weeks ago shopping for a laptop for school and got the best help from Kiani! He was very nice and helpful, showed me through my different options and helped me decide on the best option for me and my major! He is definitely a 5 star employee!!!
-
July 2025 by We The Sheeple
The customer service and returns staff are phenomenal
-
July 2025 by Shelby Fawaz
I have shopped here a few times for electronics, the employees are nice and the store is clean.
-
July 2025 by santhosh unnikrishnan
We went to purchase a gaming laptop and had plenty of options of choose from, Ethen was sales person who helped us in finalising the model, he has good knowledge and knows how to treat customers. store is well organized
-
July 2025 by Lidya Werku
Thank you Kiani for your help today! Staff here are very helpful!
-
July 2025 by Tom Watson
The geek squad was able to fix my computer driver issues very quickly. We made sure it was working they way I needed before I left the desk
-
July 2025 by Yalanda McGhee Sanchez
Very impressed with their curbside service! Very prompt!
-
July 2025 by Riley Blalock
I bought a pc from here, and the customer service I received from Ethan was definitely 5 star quality. He was able to talk about the pc to the fullest to fulfill my gaming and video editing requirements and questions, and he didn't try to upsale me.
-
June 2025 by vicki ross
This was very good, even the bread tasted freshly made.
-
June 2025 by Castiel Holzer
Ethan and Asif in the computer/electronics department are amazing!! Both of them were so incredibly helpful and understanding. They were kind and helped explain everything. I've never had a better experience at best buy before. Thank you to the both of them for being so kind and caring. Thank you for understanding and explaining everything when I had questions. They both went above and beyond for us.
-
June 2025 by Steve Harrison
Getting more and more disappointed in not being able to find someone to help me.
