I have used this repair shop in the pass with great workmanship and timely return of product. The most recent repair was total disaster. I was given the wrong sole replacement on one of two pairs of shoes. I was lied to as when the repair would be ready several times. No one answer the telephone. I am done once I get my... read full comment
January 2024
I had an excellent experience getting a pair of boots fixed here. Not only did they repair the heels, but they also shined the shoes free of charge. They were very fast and I was able to pick up the shoes within two hours of dropping them off.
January 2024
I had a high-end handbag repaired here and the service was amazing. The owner was very kind and took his time. I was getting the stitching repaired which was red in color, he managed to match the colors exactly and it looked like my bag was never damaged to begin with. Great craftsmanship!
Serving the Springfield community for more than 16 years, Victoria Shoe Repair is your 1 stop Shoe Repair shop. We also carry a large selection of shoe and leather care products. The management of this shop has changed as of February 2024. We have some rebuilding to do with our customers after we stumbled with our hours and service. The Mildred and Nelson are willing and eager to show you what we can do. They strive to provide excellent customer service experiences. You will not be disappointed. Thank you for your patience during this transition. If you have had an issue with Santiago, the previous operator, please contact the main office at 301-583-0557.
