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April 2024 by Bernetta Vaughan
Good morning,
My Enterprise Rental experience was wonderful. The staff at the Loisdale Road location were responsive and very professional. Specifically, Mr. Elias Riohi was the rep that picked me up from home and dropped me off at my mechanic's shop. During the time I was with him, he showed empathy about my car accident and had the professional ability to communicate effectively regarding your company's policies and practices. He made me feel safe and secure.
Please let him know about my comments and I wish him success in his future endeavors.
Again, thank you for your service and I will continue to seek out your rental services in the future. As a valued customer, I acknowledged and appreciate the experience.
BV
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March 2024 by Mario Rivera
Friendly and non upsell representatives. Cars could be cleaned a bit better, but acceptableFriendly drop off at pre stablished convenience locations (like near by auto repair shops)Reccomended!
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February 2024 by Walter Green
I continue to have very good experiences at the Springfield Enterprise. It is very convenient and I am always serviced quickly. The location is fresh and modern. I interacted directly with both Ms. Porter and Mr. Agyin, they are both professional and personable. If I am local, this branch is my first choice.
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February 2024 by Kevin Boyer
Amazing from start to finish!
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February 2024 by Scott Klement
Good customer service and well serviced vehicles
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February 2024 by Maysa Maysa
It was a smooth transaction and great customer service. I was also satisfied with the truck I rented.
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January 2024 by Myung Lee
Best service ever highly recommend it!!
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January 2024 by jennifer ashabranner
My car had a to have a big repair that to 6 days. I went to Springfield Enterprise car rental and was very pleased with the personal service and the vehicle that I received. Very easy to deal with.
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January 2024 by Gregory Phillips
Great service! Elias was very helpful, got us a good deal.
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December 2023 by melinda ricks
I have been renting from the Springfield VA location for 3 years and have been impressed with the customer service at this location! When things go wrong, it is immediately corrected! The manager Jo Jo is so nice and is very attentive to the customers needs!
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December 2023 by Joseph Rusin
Zach was great. 2nd time at the Springfield, VA location. Busy store and very professional.
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December 2023 by Michelle
Fantastic friendly and welcoming customer service. The Assistant Manager, Mr. Zack, William, and Elias do NOT disappoint. Elias and William were exceptionally polite with outstanding customer service. I like this location and have made it my number 1 in the DMV area.
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November 2023 by Connie Woods
My only suggestion is that the cars should be washed and gas in the cars.
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November 2023 by Jay Nuñez
Knowledgable about their fleet of vehicles! helpful, fast, and work hard to try to get the rental that will fit your needs
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November 2023 by Andreas Raynor
Excellent customer service ?
