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July 2025 by yolanda
The representative tried to give me a car that had front end damage. I would not accept it. She then provided me with a car that had not been damaged. I was very surprised that she actually tried that with a customer.
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July 2025 by Ann
I had a really bad experience renting a car with another agency the week before. Enterprise was a breath of fresh air. The price was lower. The car was reliable, and the staff was friendly, efficient and courteous. I will definitely be back.
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July 2024 by George Elliott (excellone)
The vehicle was cleaned and served its purpose for my trip. Staff was amazing and asked if I would like a Jeep upgrade. Rentals with Enterprise are the way to go on long trips.
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July 2024 by Michael Walnoha
Very friendly staff that will accommodate your needs. Will rent from them again!
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July 2024 by Black Wolf
The Enterprise Team at the Newington Office provided outstanding customer service and gave me a great rental car.
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July 2024 by Andrea Lara
Very friend, out going staff. Was very attentive and patient
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June 2024 by konjit Edward
Amazing customer service, very clean car and the convenience to get ride back to the body shop is a plus! Thank you all!
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May 2024 by Adam E. Herndon
Great customer service and attention to detail!
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May 2024 by jmrapavi
They were all extremely nice and helpful
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May 2024 by Rick Smith
The whole car rental experience was quick and easy. Mike explained everything in a professional manner and answered all my questions in detail.
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May 2024 by Mildred Waller
The overall experience with the vehicle was disappointing. The inside smelled badly of marijuana. The service vehicle has not been completed and was way over due. The breaks were bad. However the staff at this location was very professional. And I appreciate the understanding. Mike and Colin at the Fullerton location in Springfield, VA.
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April 2024 by Michele Boatman
I have a great experience very fast knowledge friendly could not of went any smoother it was the greatest!!!!!
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April 2024 by Kent B.
Amazing customer service at the Springfield Fullerton Road location. The rental car performed as expected; however, the interior console and seats were not as clean as other cars I've rented from Enterprise (food crumbs and spilled liquid). They were quite busy when I received the car, so I assume the turnaround time was too short to clean everything. I was able to wipe everything down with the alcohol wipe provided.
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April 2024 by Kervin Ossom
Skylar and the Enterprise team were up to the task in making sure I get the best service and vehicle I needed.
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March 2024 by Kelly L.
Austin and Tiana were the people that helped me. I get my rentals when I travel for my work. I have been shopping around different enterprises and I found that here was the most friendly, with the most efficient staff. They are quick, personal and make sure i am taken care of. Definitely would recommend to others!