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December 2023 by Sibghat Ahmed
Nothing but great things to say about the loan rates & service NextMark offers which were the lowest I could find anywhere time and time again. I've been working with Odilia Ventura for the past almost 4 years and she's been an absolute blast to work with and is super helpful - can't recommend her enough!
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November 2023 by Lennia Logan
discrimination is the worst feeling to have and today I witness this for the first time in my life I opened up account over the phone. Amazing gentleman helped me and I was going to put a deposit in the account in Springfield, Virginia. Location and I discussed with this branch manager at that location that I wanted to get a checking account 50+ checking account and she kept pushing me into getting another acount. I did not request to be in that account. Then she start looking at my drivers license and my Social Security card making me feel so uncomfortable looking at my identification so many times, then she was having me repeat where I worked, and how to spell that name when it was right there clearly in her face . The branch managers name is I believe LhynThe branch managers name is she was so rude to me and I told her how uncomfortable I was using a very calm voice. I told her that you are making me feel so uncomfortable is if I did something wrong. I told her how I felt very discriminating against. Then she said that she’s ending this conversation and I had to leave and I could not believe that had happened to me just because I told her that I’m feeling like you’re discriminating me, stay clear from this branch because I don’t want this to happen to you
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November 2023 by abdul waris Sanaie
"Exceptional service! My auto loan was processed with utmost professionalism by this credit union. Quick, efficient, and hassle-free. I highly recommend them.Such wonderful staff ❤️
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November 2023 by Captain National Express
Thanks to this one, it’s one of the convenient places to bank for the chance of getting help, try to receive assistance, back up order, calculations, emergencies, recovery method, and / or customer service. It’s cool to have it in use it once in a lifetime.
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September 2023 by Esther Caesar
Odilia Ventura was very helpful and professional. She assisted with my credit application and got it approved within a day. Thank you, Odilia!
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July 2023 by Rudy Martinez
I was very satisfied with the professionalism that Odilia Ventura assisted me with the refinancing of my new vehicle. She was patience with explaining to me every and each of my questions and that can always be very appreciated.Cincerly,Very Satisfied Costumer..
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July 2023 by Bresly H
Odilia went behond expectations I can't be grateful enough for the accuracy, help, and great customer service she provided. I don't like the bank much because it doesn't have as many branches as others but it compensates with the great customer service they provide which is hard to find in other. Highly recommend ?
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July 2023 by laxman lopchan
It was great working with you Semira and Odilia. You guys are awesome and quick in helping and processing the loan. Great customer service. Looking forward to working with you guys in the future. Thanks a lot.
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May 2023 by Naomi Small
I worked with Margaret King on an auto loan and the process was extremely smooth. She was very informative, quick to reply and kept me up to date on everything that was happening. Any question that I had she was able to answer and helped me move through the process as quickly and efficiently as possible.
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May 2023 by Joaquín Herrera
I’ve been with this brand since 2017, never had issues always reliable and helpful. But Odalia Ventura has always helped me with my transactions quickly, thank you so much.
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May 2023 by Imprada13
Ms. Odilia was very pleasant, knowledgeable, and I'm very satisfied she knows what it takes to bmdo the job, she's a keeper.
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April 2023 by William Perkins
Margaret King helped us today and was friendly and helpful. We always enjoy seeing her smiling face.
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March 2023 by Steve Hajdasz
Went to the Springfield branch because of an issue with my order for new checks. I spoke to Odilia, handled my issue quickly and efficiently. She was happy to help and resolved the problem in minutes.Excellent service.
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March 2023 by Angie C
This was my first bank through a family member. I’ve had a current issue with my account but Odilia was such a sweetheart helping me through the entire process. I usually work with her anytime I go in person & she is always so welcoming. If you go here I Recommend asking for Odilia, she’s a gem!
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March 2023 by Ronnie Blake
Odilia and Pamela did a wonderful job and fixing my situation with my account also they work fast and fluent.
