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November 2025 by Trackhawk Designër
Great store with cool nice employees
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November 2025 by Queen Lizzy
Awesome customer service thanks Miranda & Sam . You girls made my shopping experience so wonderful definitely will be coming again this was worth the 1 hour drive .
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October 2025 by jet duraku
Always see fresh fruit displays.
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September 2025 by Corene Skiles
The store was neat and calm.
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August 2025 by Matthew Hanson
Good store buy Anime stuff, Funko Pops, Anime Shirts, Harry Potter stuff and Pocky wow
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July 2025 by Ophelia Grace777
I was able to find the perfume I was not able to get online and other unavailable products online - in person - at clearance at this Hot Topic store. I like the jeweled hair clips I bought - 2 packs and the perfume. The clearance prices were low and it was buy one item and get 2 free deal for clearance products. I also got $5 off coupon at hot topic & military discount. Fun times.
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March 2025 by Nea Bacolod
Hot Topic was another favorite shop for my boys during their teen years! They loved the store’s unique selection of band merch, pop culture apparel, and accessories that let them express their personal style.
The store always had a fun and edgy vibe, with everything from graphic tees and hoodies to collectibles and novelty items. The staff were friendly and knowledgeable, making each visit a great experience.
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March 2025 by Jamal Harris
Staff is very friendly and helpful. Nice atmosphere.
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February 2025 by willku9000
This is a pretty Alright Hot Topic. I have been in here a few times and it’s always interesting seeing what’s new and what’s on clearance. It’s pretty sizable as hot Topics go and the staff are very helpful. I definitely plan on stopping by again whenever I’m at Springfield Mall
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January 2025 by Toni Harris
Literally called them to say I was coming for my online/ship to store order after having to call them repeatedly to check if it was there and ready or not. Only for the store manager to tell me it was sent back as of this morning. I placed the order December 27th, ship to store is supposed to be 3-5 business days per their website. To add to this, called customer service and instead of helping he hung up on me and cancelled a pre-order I had. I NEVER ASKED FOR A CANCELLATION! Unfortunately this has upset me enough to take my complaints to every avenue that I can.
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December 2024 by Tracey Webster
Love everything about it nice young ladies that work there..Their system was down and Megan still called to tell me my package was ready for pick up..
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May 2024 by Anthony Le
Great customer service and super friendly staff. Had an online order and wasn’t paying attention to my email for pick up and completely pass my due date. Called in and apologize and they still held the item for me as well. Highly recommended anime merch spot.
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May 2024 by Jewels Rune
I walked in spent 3 minutes walking around the store determining what to buy/order online. ( I had been saving up for about 10 items). I was no where near the counter with nothing in my hands yet. As I’m about to pick up one item I feel somebody watching and standing very close to me. So I direct my attention to my right thinking it was a customer and I was in the way. But it was an employee in a cinnamoroll hat holding a tablet. They asked me if I had a phone number, I said yes and then they immediately start hounding me for it. I said “ I’m not sure whether I'm going to buy anything”.( just so I could have some shopping time to myself). She said “ it will make checkout easier” . I said “ no thank you”. She then hounds me for it saying she can see if I have hot cash. I again say “ no”. She asks me again for it, but this time I was not as nice. I told her to leave me alone and that I really wasn’t interested. She looks me up and down scoffs gives me a dirty look. And walks over to another employee and starts whispering and staring at me. I worked for hot topic for 3 1/2 years and was a key holder/ trainer for 2 different locations and I’m appalled by this behavior. I understand you want more sign ups, but asking 5-6 times is overkill. I still have connections and I will be making calls.
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February 2024 by Bog Pipe
Too many carbohydrates!
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November 2023 by kennidy grace
Great deals, good prices, big selection. What more could you ask for? ?
