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February 2024 by Deus Vult
The best of the best! L&M can not be beat! If you take your vehicle anywhere else it simply won't match the quality and integrity that they provide and produce on a daily basis!Hat's off to L&M!!Thank you!!
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February 2024 by P Bloxam
Update 2/8/2024. Brought my brand new Jeep Wrangler Rubicon X in to have a scratch removed that the dealership made worse by trying to fix themselves. L&M to the rescue!! Absolutely the best autobody shop in the northern Virginia area. These guys are the real deal! They make all other shops look like amateurs...Top notch! Whether body related, mechanical problems, the skill level from mechanics, painters, finishers to management is second to none. They treat you like you are their only priority, you never get a feeling of being ignored or unimportant! Special thanks to the crew at L&M for making me feel like a million bucks! You guys rock!
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February 2024 by hamilton tatum
L&M made it very easy to turn in my vehicle that needed repair. They went above and beyond giving me daily updates and even vacuumed out my vehicle! Awesome work and deserving of the 5 star review.
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January 2024 by Julie Mackin
I highly recommend L&M Body Shop! Great and friendly staff and top quality work.
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January 2024 by Rubén Pagán
it’s a shame i can’t rate y’all 6+ stars…everyone on the L&M team was super attentive, informative, and nice to speak to. not only are they incredibly helpful in regards to any vehicular maintenance, but customer service is top notch. if you’re lucky enough to speak with Kate on the phone, she’ll get you right.
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January 2024 by John Povilonis
This place and the people that work there are amazing.I have never had a more enjoyable experience at a body shop.Thank you guys, you are the best.
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January 2024 by Rand R (RANDY R.)
Extremely busy location. I do recommend you apply patience. They are extremely knowledgeable and formidable in their work. Do not let the business of the busy days get you. They are worth the time and the wait. If you need it quick, just be clear with them and I am sure they will work something out with you.
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November 2023 by Left Hand Johnny
took my car over to L&M after getting referred from a buddy of mine. they took my car right in and had my car repaired within a week! brought couple cosmetic parts along with me and they installed it free of charge!!! LUIS kept me updated throughout the whole process and got my car looking brand new again. I’m a very picky person when it comes to paying a professional to get the job done right but i was satisfied with the work and they took care of any little imperfections i had. 10/10
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November 2023 by Yasir Khan
Bad experience overall!
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October 2023 by Gerald S.
I'm very disappointed with L&M Body Shop. My vehicle was taken there in March because it had been vandalized and the steering column broken. They took a reasonable amount of time to repair it- or so I thought. When picking my vehicle up in April, it was scratched. I pointed that out to them, but didn't make a fuss. The real issue came when I drove the car home. The steering column separated that very day. I took the car back and was told they needed to order a new part and they would keep me posted. A few weeks went by and I reached out and was told by the manager, Javier, that they needed to order a part and parts having been taking an unusually long time to arrive. Fast forward, we are now in Oct and I have not heard anything from Javier or L&M in over 3/4 months! Unacceptable, outrageous and very poor customer service.! I'm very disappointed in the lack of communication, professionalism and service. I'm not sure how this place gets 5 star reviews, but I wouldn't recommend this place to anyone! I don't typically like to give negative reviews, because things happen...but for the service, or lack of, that I've been provided, this place deserves it!
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October 2023 by Alan Arnold
Javier and Kate are absolutely amazing. They are attentive and the repairs are top notch. I went to them when I got rear-ended and they put my 21 Edge ST back to factory floor room looks and mechanical. Then I had another small fender 2 mph. They are thorough. Craftsmanship is on point
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September 2023 by Sarah
I'm beyond happy with my experience at L&M! Very friendly people and took car of my car like it was their own. They even got my car repaired quicker than the estimated time! I wouldn't hesitate to bring any vehicle here. I promise you'll leave happy like I did!!
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September 2023 by Celena K
Amazing quality! Excellent value! I brought my car here for some damage after a collision. Kevin was really helpful, he was super up front about the quotes, scheduling and next steps. L&M is the place to get your car repaired. Im really glad I brought my car here.
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August 2023 by Janel A.
The ONLY place I'll go to for all my car services needs. They are truly TOP TIER in the business. Exceptional customer service EVERYTIME, and their work is outstanding. I cannot recommend this place enough. I moved to Stafford over two years ago and still travel back to Springfield for their services!
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July 2023 by Basha باشا
I had an incredible experience at L&M Body Shop and CS Auto Services, thanks to Xavier and his team. They replaced my front bumper and side fender after an accident, and despite the parts being delayed, they accommodated all my additional requests with a high level of professionalism and attention to detail. I highly recommend their exceptional service and commend Xavier for going above and beyond to ensure my complete satisfaction.Services: Painting
