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November 2023 by Ravee LK
Simple and easy to deal with. Went for wheel alignment for my Merc GLE. Took 45 mins and it was done efficiently. Felt it was a reliable place to take my car to!Service: Wheel alignment
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July 2023 by Nirel
My personal experience with European Auto was beyond excellent. I took my car there because my engine went out and needed to be replaced. As we all know an engine replacement is not cheap, however William (the owner) offered to put me on a flexible payment plan in order to get me back on the road. I had just landed a new job and couldn't afford to miss work. I was more than excited and appreciative ofsuch a kind gesture. This couldnt have come at a better time because was in need of a new car seat and other things for my toddler. This is the first and only mechanic that has showed empathy to me as a customer and stood behind his word. I would highly recommend this shop as the first stop for all of your automotive repairs. I've found a new mechanic and friend for life!
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June 2023 by TMoney 13
Had brake service and a tire rotation done at this shop. William was prompt and is very fair on pricing. I will visit this shop again.Service: Brakes
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April 2023 by John A.
In todays day and age, it's hard and stressful to find someone that you trust working under your hood, and even more difficult to find someone that isn't going to take advantage of you. Look no further than European Auto Service. They take the stress out of maintenance and car care. I've been taking my vehicle here for years. Will (the owner) is one of the kindest, most professional people I've ever met. I know that when my vehicle goes in for service the work is being done properly and I'm not being taken to the bank. For as long as I drive, I'll be taking my car here! You should too!
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January 2023 by Brandon Cho
Brought my Porsche Cayenne for oil change, spark plugs, and alignment. Alignment was not done due to guy not being there but the other items were done at a reasonable price.I was quoted a price but the service ended up being more expensive due to the parts being more expensive but the price was in line with other places in the area.The engine oil was showing low after service so I took it in. I found out that not enough engine oil was put in. A bit of a hassle since I had to bring in and pick up my car. They might have not done the oil chance since when I got my car the 2nd time it was showing oil level unknown and the first time they said they did it it was not the same. Hopefully they did the Spark plugs. I should've asked for the old spark plugs. just because of this I cannot trust them.
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January 2023 by Brandon C.
The prices were fair but I had to bring back vehicle due to oil not being filled the right amount. Had to go back because oil level was low. Found out oil level was not done correctly. I think the oil change was never done in the first place and it was done when I went the next time.. I'm not even sure if they actually did the spark plugs now that I see what happened with the oil change....
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July 2022 by Angela Sherrill
William has been servicing our vehicles for over 20 years. Repairs are always done correctly, quickly and he doesn't over charge. I've referred countless friends over the years and they've all sung his praises because he saved them hundreds if not thousands of dollars over their dealers estimate. If you're looking for a trustworthy mechanic call William, he'll take great care of you.
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May 2022 by Melanie Kersey
My family and I have been bringing our vehicles to William for years. William and his crew are honest and fair and that’s difficult to find in a mechanic. They are highly skilled and competent and have a customer for life!!!Services: Brakes
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November 2021 by Andrea B.
We've been through three cars with Will at European Auto Service and Repair and have recommended my parents to come here as well. We followed Will after we moved because he and his team are honest, hard-working, always reliable and is reaspnably priced. At European Auto Service, they will never push a service that doesn't need to be done just to make money. Will is always upfront about scheduling, parts delivery, and how long service will take to be completed. We've never been let down. We highly recommend Will and his team at European!
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November 2021 by Cindy Nocente
Simply the BEST! William was referred to me through a co-worker when I was having problems with my previous Honda years ago. Not only are they honest and professional but they charge a fair price. I have since purchased a new car but will only go to European Auto for service and repairs. I recommend him to everyone. I would not trust anyone else with my car.Services: Transmission
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October 2021 by Lindsey B.
I bought my Audi A4 To them thinking they could fix it since the name has European in it. The guy that works at the front was rude also told me my car would be fixed the same day. He called the end of the day and told me that they didn't have the correct part. He says they would the next day or two. I didn't hear back from him so I call the next day only for him to say they still didn't have the correct part. Which is strange. But I remember him being rude and unprofessional the most! What a waste of my time. I went down the street to JC auto his great!
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September 2021 by Aaron J.
Great place to get your car fixed, been coming to this establishment for years, Will the shop owner is a great man as well only guy I trust with my Challenger!
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September 2021 by TV Johnson
Refreshingly honest, knowledgeable and professional. I know I can trust William and his team to help me get another 100,000 miles out of my car.
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August 2021 by Virginia Native
European Auto is were I take my Mercedes-Benz in the Alexandria /Springfield area. The costs are fair, service great, good location, the mechanics are clear and honest when talking with you. I've rarely had to wait even for a last minute emergency visit. William is a stand up guy that I trust with my ride.Services: Brakes
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July 2021 by Mr. P.
Bill and Bashir takes great care of me. From my Jaguar to Mercedes-Benz. They've never let me down. I Highly recommend them.
