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July 2025 by Jesica Ray
I ordered a couch in January. I was told it would be available latest 6 months. We’re past that and the couch is further delayed. That however isn’t the main issue - the issue is that the updates were impossible to get, support wasn’t there, and my sales associate didn’t stay on top of this or communicate status. This was an awful Macys furniture buying experience. I would never put myself through that, worth paying more anywhere else. I’m amazed at how customer satisfaction has dropped.
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June 2025 by Enrique Saavedra
Terrible service in the perfume department. The saleswoman refused to give me a price for a perfume I wanted because she only carried Coach.
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June 2025 by D C
Lot of things you can get here
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June 2025 by nelson stallings
You can't go wrong with Macy's 👏🏽👏🏽
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August 2024 by Sophia Tran
Me and some of my family went to this Macy’s today to buy a couple perfumes/fragrances. The lady that was helping us find what we needed, and suggest perfumes was super nice, patient, and understanding. I wish I would’ve gotten her name. Though, when we went to check out .. this one blonde guy, I unfortunately didn’t catch his name either. He said that if we used a Macys card we could get discounted 10$, but it wouldn’t be the same if we used cash. That was a tiny bit confusing but that was alright. Then, my dad was asking some questions because he was genuinely just confused, and this guy.. he really wasn’t any help, he was just kind of yapping around, and really wasn’t getting to the point, which was a bit irritating. After we decided to walk away, just to think. I could have sworn I heard him call us stupid .. like what? What type of customer service is that ? But we decided to give it another chance anyway, we walked back.. this time to a different checkout person. This lady, also very unprofessional. She was swiping the card very rapidly and roughly, which could’ve been part of the reason why the Macys card didn’t work. But anyway, after my dad had agreed to use the Macys card and give it a try, she was swiping so fast and ended up saying it doesn’t work .. like what? How are you gonna say that after you suggested us to use a Macys card .. and so we gave it another try and used a different Macys card we owned.. and it worked but then they proceeded to say that can’t discount on this card ? It was the same exact type of card.. like huh? And the customer service was horrible, one guy completely walked away right after not being able to handle some situation. And the other lady was insanely rude .. and how are they gonna suggest us to use a Macys card for a discount and say that one of them doesn’t work .. and then say that they can’t discount on the other one ? Though it wasn’t even that much of a discount, only 10$. It still was very irritating, and so we ended up leaving. This whole situation wasted nearly an hour, because most of the people were so unprofessional. Kudos to the lady that was helpful though.
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August 2024 by Janet Hawkins
Management seems to believe that they can solve the company’s financial woes by cutting back on the A/C when it’s sweltering outside. What they fail to realize is that the shopping experience is just as important as the products.
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August 2024 by Noe hernandez
Lady behind the cologne desk profiled me.followed me around and stood behind me as I smelled colognes. Lost a sale
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July 2024 by Colene Longman
It was was well stocked upper and lower level.
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July 2024 by Michi Age
Perfect place for fragrance shopping. Great selection, well-organized and excellent customer service. Lars was very nice and helpful. Five star experience!
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July 2024 by Jay Dez
The place is cool and nice. The sales persons are always there to assist one in choosing the right fragrance.
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July 2024 by S0671 Mamba
Pleasant shopping experience at this particular Macy's.
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July 2024 by Serenity Nguyen
It’s a department store we ❤️
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July 2024 by George amaya
Macy's is an impressive, very elegant store, especially its Clothing. I am fascinated by the clothing designs of all types and brands. Every time I go, I want to bring a little bit of everything. I always find fascinating clothing. Something that catches my attention is its super, very fine, fragrant fragrances. 100 % ????⭐️⭐️⭐️⭐️⭐️
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July 2024 by c wallace
Love this Macy's
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July 2024 by Cristhian Cabrejo
Byen place to buy items for women and men
