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February 2024 by Allison S.
I've always had foot problems and as a teacher with a neuroma flare up i decided to stop by a pick up new sneakers to. Richard really took the time and clearly has the wealth of knowledge to help you find the best fit and shoe type that matches your needs. He suggested going a size up due to my orthotics which i had never thought of but i can already feel the difference. I highly recommend their store for their customer service expertise and will be returning the next time i need a new pair of shoes.
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October 2023 by Joshua Longoria
This store and its staff are simply incredible. This afternoon, Richard helped me try on several pairs of shoes after doing some feet measurements. He was very patient and eager to encourage me to continue trying different shoes until I found my perfect match. This level of customer service completely blew me away and honestly made my Friday.Thanks for the new shoes Richard, I could not be happier!
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August 2023 by Mat Phan
I can not go anywhere to get my shoes and make me happy except Potomac Running shoes store! The staffs are attentive and patient to my needs. I requested the style and color that meet my profession. Joe and Brandon helped me and made it happen. Thank you ? you are awesome!
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July 2023 by Efren Iglesia
Bought a pair of Hoka shoes and a handful of warm up shirts—all accomplished in about 30 minutes the other day. I tried on at least four Hoka shoes, and each time I wanted a different model or color, staff provided them. I appreciate that staff is friendly and knowledgeable about the products they sell. Also, the location is convenient and easily accessible.
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June 2023 by Garrett S
I stopped in to grab a new pair of running shoes. I let the salesman know I didn't have a lot of time, he said he'd get me out in 15-20 minutes. He brought out 3-4 pairs of shoes for me to try and found something that fit me well. I've run about 35-40 miles in them and everything feels great!
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June 2023 by Suad Hassan
I had the pleasure of being assisted by Katie. Her patience and expertise were invaluable in helping me pick the perfect pair!
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June 2023 by Jenna Barron
What a great place to buy shoes and knowledgeable staff is an understatement. I highly suggest for novice and experienced runners.
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May 2023 by M
The salespeople are very nice and helpful. They didn’t seem to have a huge inventory in terms of sizes or different types of shoes. Maybe other stores in the chain have more or it was just a low inventory time when I went.
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April 2023 by Brittany Bryant
I am kicking myself for not remembering the name of the incredibly kind, friendly, and helpful employee who assisted me in making a decision regarding my running shoes. I was there the evening of March 2nd. He was the only person working the floor of the store at the time and juggled the unique demands of 5+ customers, which included custom fittings and my many questions asking for advice about running.This is a quality location to go for non-judgmental, kind, honest advice for anything related to running. They have compression & other specialty socks you can try out without any purchase commitment, too.
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April 2023 by Lana Le
I had a great buying experience at this location. The staff, Mr. Richard, was extremely helpful and professional. He assessed my feet for shape, size, pronation, etc. and gave me good, appropriate choices. I bought a pair that he first suggested and felt confident about my purchase. I highly recommend this store.
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March 2023 by Jonathan D.
Richard provided fantastic customer service today, patiently working through several different shoe options. Through his knowledgeable suggestions, we landed on a great pair. Kudos to him for providing great customer service in an era where it's becoming a scarce commodity.
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February 2023 by Shane Crozier
I just bought my first "real" pair of running shoes here and it was a great experience! The staff is extremely kind and patient in helping you find the right pair of shoes. The prices were fair and they have a really nice 30 day exchange policy just in case you end up not liking the shoes.
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December 2022 by TM A
PR Running is a great place to shop for quality shoes.The associates are very knowledgeable and helpful . They simply scan my feet and were able to find the right shoes. These shoes are so so comfortable. I can feel a difference. I’m on my feet 14 hours and no discomfort of feet
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December 2022 by Joshua Graffio
I had a great experience. I was sized, given multiple choices of footwear, was able to try them all on, and test them out on the treadmill in the store. Marcus was great.
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November 2022 by M Schulz
Angel was very helpful in helping me pick out a new pair of shoes. Highly recommend for anyone not sure what kind of shoes they need. They have the technology and training to be able to pick out great shoes that will fit and feel fabulous.
