NAPA Auto Parts has been a trusted name in auto parts distribution for over a century, with 6,000+ stores and 18,000+ service centers nationwide. Serving the greater Springfield, VA area, NAPA offers quality parts, professional tools, aftermarket accessories, and car care products. Customers praise the knowledgeable and helpful staff, who go above and beyond to ensure customers get the right parts and services. Friendly representatives, like Erhan and Allen, are commended for their exceptional customer service and technical expertise. NAPA also offers convenient Ship-to-Home options and a rewards program to help customers save on their purchases. Whether you're an automotive technician, aspiring mechanic, or everyday driver, NAPA is dedicated to providing the "Know How" to keep your vehicle running smoothly.
This is the quintessential auto parts place. Fully geared to help both consumers and professionals, their local warehouse is huge and the people are friendly and very helpful.
May 2026
Great customer service! Thank you!
Great buying experience included online discounts, being able to pick up parts at my local store, and being able to inspect parts at the local store. All parts were fine and in brand new condition.
December 2025
I know corporate thinks they close at 7 on weekdays, but they in reality close at 6. I've heard from their employees that they've had fights with corporate over the posted hours. But when there is a mismatch, it's the customers who suffer.
