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October 2023 by Jane B
My wife and I had the pleasure of working with Momeena, and to say she was great is an understatement! She was full of energy and super funny, making the whole process a breeze!
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September 2023 by Alysha
They advised I was approved. Did a hard credit pull. Asked me to come in, all to decline the consolidation loan 30 mins before my appointment? Business is business but be professional.
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September 2023 by Valorie Brown
I had a great experience with OneMain. I heard about them for years and I had my first experience with them and I was quite please.
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September 2023 by Ahmad Z. BALLOUCH
Poor customer service and unprofessional finance agents. They all rely upon technology. Without technology, they don't know what to do and follow with their clients.For a small personal loan, they processed long duration and were not clear what they were doing.I have a good income that Toyota approved me in minutes and gave me a 50000 dollars car, but this institution were failed to approve for a small loan.I strongly Do Not recommend this financial institution for your financial transactions and deals and any type of loans.
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September 2023 by Yonas Demeiyesus
I will never forgive this financial center at Springfield VA. I had visited them twice and they serve you like "third world barbaric service". My second visit was today and I asked them emergency family necessity loan repayable in two weeks time since my pay check upcoming is hefty ××,xxx. They asked me 6 documents and outrightly I submitted them. Then they started splitting hairs. I had pay stubs both w-2 type and 1099. I exercised honesty since I considered them professional. You don't believe me they came out and pictured my vehicle from 5 dimensions. I said okay. I insisted them my request was two weeks lighting bridge loan not long term loan. The manager was irrelevant but the credit analyst was eloquent banker like me when I was then banker 22 years ago. In terms of risk management they shouldn't have to worry much. They met by a former Chief risk management officer and CFO. Sadly, I left the financial center.
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July 2023 by Rosemary Ski
Great!! Help you in any way and money same day in your account. Mamina was awesome, works the numbers and a few options for you to choose what's best for you.
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June 2023 by Caroline Williams
Moneena was a pleasure to work with! I have been a customer for years and one of the reps are hit or miss! She is definitely a keeper!
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June 2023 by Bryan Williams
Moneena was great! She helped my wife out and thoroughly went through all documents!
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February 2023 by Brenda Brown
This was the most professional experience i have had while getting a loan. Sarah was knowledgeable and had a beautiful spirit about herself. I felt well-informed and guided through the process. Thank you Sarah in Springfield, VA.
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January 2023 by Kurt Fichte
I could not have been happier with my experience with one main financial. Sarah, the loan officer that helped me was kind and courteous. She reached out to me, letting me know that I was approved for the summer needed, and that the process would not take very long. Not that that was a selling point, but she was corrected. Did not take long and it was painless. The money was in my account about an hour after I left the office I can only assume that they only hire people that are as warm and affirming as she is, so I will be comfortable saying that all those who work there will provide the same experience.
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December 2022 by Robert Conway
They (speaking of Barbara in particular) were very accommodating to my needs, and walked me through the entire application process. I was able to get the entire process done very quickly, and this entire transaction was as smooth as could be.All in all, I was very pleasantly surprised that One Main Financial took the time and effort to reach out to me with a very equitable loan, that helped me out immensely at this particular point in time.I really appreciate their efforts on my behalf.÷[ Rob Conway ]÷
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October 2022 by capri butler
EVERYONE at the Springfield branch was polite and friendly. But Momeena A. was such a sweetheart, helpful and patient. She made the loan process pleasant. Ask for her!(Reposting,spelled check messed up the agents name).
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September 2022 by Melanie Gasper
Manuel was so AMAZING on helping me get a loan. He explained everything from start to finish. He was very helpful when it came to the condition of the loan, to paying off my debt, and customer service was above superior. I would recommend him over and over again. Thank you, Manuel.
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June 2022 by Yasir Al Dulaimi
The worst financial company at all. Once you apply online you get a call the next business day, unprofessional customer service take care of your call, after taking all your personal information they cause a huge bad impact on your credit score then disapprove your request. I have never seen any worse service than this financial institute in years. Stay away from them.
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April 2022 by A A.
Momeena was VERY helpful in outlining several options for me - as was her supervisor, Everything was clearly presented to me and all my questions were answered. It ws very easy for me to work with them. Thank you Very Much!!!