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April 2024 by Asheley R.
Jeanette in the grooming dept. really spent 20 minutes wasting my time trying to look for reasons why Petsmart Springfield VA could NOT groom my adorable 4 month old puppy. One reason given was, "we're about to close...in 2 hours." another excuse was,"well if you take her to the daycare, she'll just get dirty again anyway." I won't beg anyone to take my money, but why not just close up shop? My puppy was left without the grooming despite the fact that there were 3 capable groomers aimlessly standing around and zero clients being serviced. I was told they only perform simple baths "on bath day". I was not there on bath day, so I took my puppy and left. The star I did give is for the Petsmart Dog Daycare. *They* have their act together and my puppy enjoyed her 4 hour stay.
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March 2024 by Tom Tee
Had the item I was looking for.Bought it
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March 2024 by Neli Mitreva
I am my dog Kane love this Petsmart
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February 2024 by Sean Corr
All your pet stuff here
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February 2024 by Larry Minor
Better selection than the ones around here.
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February 2024 by oncdoc01
The Springfield PrtSmart has an incredibly helpful staff. I went into the Springfield PrtSmart to look at litter pans for kittens, Margery was the perfect person to recommend a cat litter pan. Thanks Margery and PetCo: you ARE the EXPERTS!!
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February 2024 by Tony Boese
Their stock is unreliable, their staff are often hard to find or to get to help, their prices are high for most things, and the last couple times I visited there was some sort of large mess or heinous smell (but not the same one). There are better pet stores, heck there better PetSmart's, a short distance away. I suggest you patron them instead.
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February 2024 by Debbi Fuller
I was just in petsmart to buy food for my dog. The lady at the register seems to not be very happy. I said hi to her and the first thing out of her mouth is. "Do you have a phone number with us" After the transaction... Not, " have a good day" Nothing... the same thing with next customer. It was just kind of sad
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February 2024 by Trestena Grant
I went there for a cat surrender and to my surprise the animal area was pleasant to look at and you can tell that they care about the animals that are there.
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February 2024 by Jessica Villarreal
Great selection and mostly friendly staff. I take my dogs here for grooming and sometimes for day camp. The play area is a little small for the number of dogs they have in there, but not excessively so. The groomers have done a generally good job with both my pups.
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February 2024 by Ignacio Rodriguez
Great grooming department. Love the fish section. Small but sufficient.
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February 2024 by Ariana Cooke
EXTREMELY RUDE STAFF. Would not recommend bringing your animal here under any circumstances
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January 2024 by Angela H.
They have been great with my dog. I also love that they have everything on site including doggie daycare, doggie hotel, grooming and a vet clinic connected to the store. We are also taking the training classes and the instructor is wonderful!
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January 2024 by Daniel
Me and my beagles love petsmart! Friendly staff and lots of dog stuff
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January 2024 by Ramon Ramos Hidalgo
Is a pretty good ?? ? ?