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December 2023 by X X
Such a supportive staff. Ask for Patrick! He was so patient and easy to work with.
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November 2023 by Mohammed Ali
Hannah helped my Wife and I, and she was fantastic! Super knowledgeable and helpful deciding paint colors for our house. She made our selection process easy with her expertise.Highly recommend!
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November 2023 by Lauren E
Such a supportive staff. Ask for Patrick! He was so patient and easy to work with.
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November 2023 by Mohammed A
Hannah helped my Wife and I, and she was fantastic! Super knowledgeable and helpful deciding paint colors for our house. She made our selection process easy with her expertise.Highly recommend!
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September 2023 by Miles Obrien
Store is good. Everyone was customer oriented and friendly. Paint is always good. My problem is with Kevin. Poor boy is dumber than a box of rocks. He can't speak clearly. He just kinda mumbles at you. Poor boy can't spell. I gave him my company name and he was lost. Another associate had to come over and spell check him. I just don't think he should be working the front counter. Not the first impression that I'd want to give my customers. And how'bout a hair cut? Just sloppy looking.
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September 2023 by Steve Kim
Very good customer service. Jamie helped me out with paint that I used long time ago. He was very helpful and patient.
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September 2023 by Niki Evans
The member of staff who helped me went above and beyond my expectations
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August 2023 by J
Quality paint and good service but hours on Google are not up to date. They currently close at 530 PM during the week. I showed up today at 525PM and they were already closed. Heads up come early because hours are inconsistent.
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July 2023 by Brian Kang
My mom and I were helped by a very helpful associate this morning. I didn't ask his name (he was a soft-spoken tall guy with curly hair) but he was really great. Very kind and patient.
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July 2023 by Greg Lloyd
Employee I worked with was quick to ask what I needed coming into the store and was knowledgeable and friendly. Great experience.
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April 2023 by Curtis J
I walked in to the store to get help finding some samples and the staff was EXTREMELY unprofessional. One employee was playing on a handheld video game console while another "helped" me. It felt more like being hustled out the door...I think his name was Patrick.Thanks for no help Patrick, and nameless gamer guy.
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February 2023 by Grevy Melgar
Always pleased every time I go to this sherwin William, friendly staff and very professional on what they do. Andre and Freddy are very helpful and they really care about their customers. Travis sales rep is a great dude, any question I have about regarding paint wise he is always there to give me a hand.
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September 2022 by Alberto Cisneros
several customers arrived early at this location it was 730 am and no one opened the location, also only one person came to open with an attitude of not doing anything bad service in that regard
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September 2022 by Cindy Cho
Springfield location have very knowledgeable and professional staffs who are willing help. My paints were an older brand and they helped me find it and matched the color with ease. Also one of the staffs gladly took the paints to my car since they were too heavy to carry. Thank you!
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January 2022 by D S.
I was on a furniture refinishing job in Springfield Virginia and I needed a WATER BASED urethane that was ultraviolet resistant. The young store clerk escorted me over to the urethane and I told him I needed a Statin or matte finish. The clerk handed me a quart can of minwax helmsman satin finish. He told me it was water Base. When I got to the job and used it I took my brush to the laundry sink to wash it and noticed it was not washing out. I went back and read the can and it was not water-based. I believe that the employees of a paint store should know what they are selling. This employee was young and definitely did not know what he was selling me. It will be a cold day in hell when I ever walked into that store again.
