Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including Tarte, Fenty, and CHANEL. Customers appreciate the extensive selection of over 25,000 products, including exclusive lines like Kylie Cosmetics and Olaplex. Many reviews highlight the exceptional customer service, with staff members like Virginia and Jackie praised for their friendliness and willingness to help. Virginia informed a customer about discounts, enhancing their shopping experience, while Jackie assisted with an online order issue, ensuring a smooth resolution. The Salon at Ulta Beauty also provides various services, including haircuts, makeup applications, and brow waxing, with both appointments and walk-ins welcomed. Overall, Ulta Beauty is recognized not just for its products but also for its commitment to positive customer interactions. Recent reviews praise the professional and kind staff, with one customer highlighting Chau C., a Master Stylist, who transformed their hair after a home cut. The store in Springfield, VA, off Frontier Dr, is described as bright, clean, and easy to park at, with hassle-free returns and helpful product advice. Customers also emphasize personalized care, especially for brown women seeking makeup products, with Taylor receiving high praise for her attentive service and concern, making for a positive shopping experience.
Ayat was super helpful in helping address my needs with concealer as well as selecting products that matched my skin tone. Huge shout out to her.
July 2025
Favorite place to get Clinique make up in every state.
June 2025
Utla Beauty in Springfield VA off of Frontier Dr was great. I had a return that was accepted with no hassle, and experienced fantastic customer service to help choose products. Very bright and clean looking store with easy parking.
