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November 2023 by Martha Garrido
A good place to buy our cleaning vacuums. Fair prices and very friendly staff. I recommend it.
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November 2023 by Robert Beumer
Went in for a Riccar vacuum. They had a great selection to chose from and the sales rep, Depok, was really knowledgeable and cool.
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September 2023 by sudha D
"I’m was very happy with the gentleman and the customer services price for vacuums
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June 2023 by veena sethi
Great Service! I was very pleased with how much personal attention my vacuum and I was given. Quick turnaround on my Vacuum Cleaner repair and reasonable rate - just like new. Highly recommed, 5 star service.
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May 2023 by Uveimar S.
Very informed and super kind. Was able to fix a previously purchased item with little difficulty and was very flexible with drop off and pick up.
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November 2022 by Haroon Malik
The owner sales manager at the Springfield Store charged me $30 for 8 vacuum bags today. I later found out that these bags online cost $15. That doesn’t bother me as much as his poor customer service. He declined to clean the dirt inside of my Oreck vacuum cleaner before inserting the new bag. He said cleaning will costs $50. All that was required was to use a hand held vacuum cleaner to clean the inside. It would be good customer service and created goodwill. He didn’t say hello or welcome when I entered the store. BTW their Annandale store recently went out of business. Maybe it is time to start providing friendly and better customer service to stay in business.
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October 2022 by Haroon M.
The owner/sales manager at the Springfield Store charged me $30 for 8 vacuum bags today. I later found out they sell online for $15. He declined my request to clean the inside of my Oreck vacuum cleaner before installing the new vacuum bag. He said it will costs me $50. Earlier he didn't say hello or welcome me when I arrived at the his empty store. So no customer service and overcharging customer for vacuum bags.Their Vacuum Unlimited Annandale store recently went out of business. Maybe it is time to start providing better customer service to stay in business in today's market.
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September 2022 by Sam W.
New management is extremely knowledgeable. I bought a couple commercial vacuum cleaners from them today for my restaurant. Lowest price - I checked everywhere. Good stock of vacuum parts & supplies.
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November 2021 by has Mal
Great service and very reasonable.
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November 2021 by brad sweeney
Just got the R40 and cannot believe how much dirt , grit, and hair it pulled up after just having my carpet shampooed. The salesman was friendly and knowledgeable. I would definitely recommend this store.
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November 2020 by Kate Ribeiro
Knowledge guys, told me what I need to do to fix the vacuum on my own easily
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November 2020 by Steven Boyer
Very nice salesman gave me a price to fix my vacuum, a very high price. He said it wasn’t worth repairing and he would be glad to sale me a better vacuum. I was very impressed, but held onto my broken vacuum. My wife took it to a shop in Alexandria that said they could fix it for 60$, that was #120.00 cheaper than th nice salesman in Springfield. I got it fixed and the vacuum work great. Lot better than buying a $400 vacuum.
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November 2019 by Gail Foley
Very helpful! Provided price to fix my vacuum and options on a new vacuum. I’d recommend stopping in if you need a good vacuum.
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November 2019 by Rodrigo Sanchez
Great customer service, great prices but they are not organize and they are not honest with the delivery time. They said they will contact me in 2 days after the purcharse day to pick up my vaccum and I have never hear back from them.
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November 2019 by Bill Byrne
Very good service