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June 2023 by Jose Benitez
TRASH PEOPLE.
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June 2023 by F Franco
Useless staff
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June 2022 by Paul Simmons
They have everything. Awesome place.
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December 2021 by Ronny Kitmetou
They are the worst service you can ever have on your warranty it’s been five weeks still I haven’t got my blower fixed every week is next week they’re horrible
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September 2021 by yasmin m
Good but expensive
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August 2021 by Robert Flynn
These guys are phenomenal! If you need a tractor, mower, snow blower, or anything else worked on, this is the place to bring it. Great communication! Reasonable prices, and their work is flawless. We've been very happy with them.
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March 2021 by Marcel Rousseau
Disappointed to say you lost me as a customer. Virginia outdoor power equipment has been my go to for all my Stihl equipment but not anymore. Went in today for a kombi attachment and they refused to sell it to me. They had one in stock and said since they only had one I couldn’t buy it but they could order one for me that would be here in a week. They had to keep that one on the shelf so customers could look at it. What is the point in stocking an item if you are unwilling to sell it to a customer? Oh not to mention the sign on the front of the door that says they require masks but then none of the employees are wearing one. Haha I’ll find some place that wants my business. Very disappointed.
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March 2021 by cristian canales
I bought a STIHL chainsaw MS 251 on Sept only used three times, after that machine would not start, brought it to the store they told me that still under warranty three weeks later I got a call saying that the machine couldn't be fix and warranty will not cover . Bad machine !!!!!
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July 2020 by Keyla Martz
About this store I can say that it is very good ? and you can find almost all the equipment or they can order it for you, costumer service is excellent, the prices are a little higher than other retail stores but still worth for the costs of finding the right item, I highly recommend this place ?
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July 2020 by Rajendra Aberle
The absolute worst place I have ever gotten tools or gotten them fixed bought a brand new professional trimmer and it was broken from the start they said it would take a few days to fix when I brought it back it took them 2 months I am a professional landscaper I don’t have 2 months to spare I also bought a chainsaw and it broke the second day using it got it fixed and that took a few weeks and won’t even start and they broke the choke also had the worst customer service I have ever dealt with
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June 2020 by Brian Smith
This place has wonderful customer service. Pricing is reasonable a wide variety of products. I stopped buying my tools for the yard work at the large box stores and only go here now! I love supporting a local business, especially ones that understands their products and customer service!
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June 2020 by Jim Banks
Never felt compelled to do this before but my experience with Virginia Outdoor Power Equipment to repair my lawnmower was one of worst customer service experiences I've ever had. Overpriced, rude, unwilling to explain charges (actually hung up the phone when I called to inquire), said they called me when they didn't, etc. Would strongly recommend you take your business elsewhere. From the reviews it appears I'm not alone.
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January 2020 by Nathan Banks
I went in last week to order a chainsaw handle plug. I pointed to the plug on a similar saw, the employee ordered the part and when I went to pick it up I learned that he ordered the wrong one. He had already run my card and said “no refunds, no exceptions”. I now I have the wrong part for my saw. Not helpful. Please do not visit this shop. They are rude and incompetent.
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January 2020 by Juliet Leonard
Bad experience. They ordered the wrong chain saw part I wanted and still charged me for the part I didn’t need. Won’t ever use again. Terrible customer service.
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December 2019 by J Bruno
The service was friendly and the cost was about what I expected. Tom was very helpful.
