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November 2025 by Aryan Bagale
Rude and worst management ever.
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November 2025 by amina pooks
The manager, or whoever picked up the phone, WAS SO RUDE. My father called in asking for the price for renting 2 halls, he gave a ridiculously big amount, + his attitude was genuinely so BAD. WORST CUSTOMER SERVICE EVER. No manners, no ettquete.
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November 2025 by Rahul Rahul
The owner was very disrespectful. When i tried to ask about the place and was trying to confirm, he was very rude.
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October 2025 by Rajiv Pandey
Whoever this guy is, the one claiming that this location is his place while talking to me, he’s by far the most rude, unprofessional, and disrespectful person I’ve ever encountered in the service industry. His attitude was completely unacceptable — arrogant, dismissive, and lacking even the most basic sense of customer respect. It’s shocking that someone with such poor manners represents a business that deals with customers. If this is how he treats people, it speaks volumes about the overall standards of the place. I would rather take my business elsewhere. A COMPLETE NO TO THIS PLACE, ZERO STAR.
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October 2025 by Adrian Brockington
The food was less than room temperature; yet it was tasty!
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August 2025 by Ziar Hotak
Elegant venue with spacious ballrooms, stylish decor, and great location. Perfect for weddings and formal events. Staff are helpful. Overall, a refined and convenient event space.
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July 2025 by Yasmein Hassan
We recently hosted my sister’s engagement party at the Waterford Event Center, and I honestly can’t recommend it enough! From start to finish, the experience was smooth, professional, and full of warmth. The management and staff were absolutely amazing — attentive, kind, and genuinely invested in making the event special.
The space itself is beautiful, versatile, and perfect for hosting both intimate and larger gatherings. Every detail was handled with care, and they worked closely with us to make sure everything went exactly how we envisioned.
Thank you to the entire Waterford team for helping us create such a memorable night for our family. We’re so happy we chose this venue!
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July 2025 by Umayya Abassi
Owner is lazy and useless , had power go out on us and he sat there doing nothing.
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July 2025 by Malaika Kiyani
I had my mehndi there, and it was a disaster….
There was a terrible storm, and Rangbir (the owner of Waterford) did nothing when the power went out. He had no backup solution or generator. My husband's friends had to run around and find us a generator. It was such a horrible experience. NEVER HAVE ANY EVENT HERE!
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July 2025 by Waleed Abassi
My poor older brother. I cannot fathom how he feels after the mishap on june 19th. His picture perfect wedding, ruined by the venue. The power went out , and the manager did not move. He did not get out of his seat to help. WE had to get our own generator and utilize it to get power. Instead of good customer service , he was lazy.
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August 2024 by Mustafa Ehsanyar
This is the venue you want when planning your special day, no scamming, upselling just them making sure your special day is the way you want it
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August 2024 by Sahar Rahmani
The best staff and service! Very flexible. Thank you for an incredible event.
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July 2024 by Yusuf Solamal
If I could really give this place a zero rating, I would. The owner, Ranbir, is one of the rudest people ever, and so are their employees. We booked two halls, where we had an engagement party going on, and one of our guests just took a glass of water from the party that was going on in the hallway, which he thought was for our party, and even after our guest realized that it was not for our party, he went back and tried to pay for or return it, which he did not know wasn’t for our party, and the employee came inside screaming, "You can't come outside. And she put a zip tie on the door and treated our guests like prisoners. After all this happened, the owner, Ranbir, came and turned off the music and told us to GET THE HELL OUT OF HERE instead of apologizing to us for what his employer did and started escalating the situation more, but the contract we signed said we had until 1 AM, but he came sometimes around 11:30 PM. Also, the second hall we booked did not have an AC, and we told the employees many times, but they did not do anything about it.
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July 2024 by Siham Abdi
We came to tour the place as a potential wedding venue. However the owner is rude and will not provide any packages or details until you put a deposit down. He won’t even provide you with a sample of a written contract until after you pay him a deposit. Very shady business practices and wildly unprofessional. I hope the DMV community stays away from this place.
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July 2024 by FY H
The guy who usually pick up the phone is the rudest prick you will ever find in a customer service. He cant have a simple and basic conversation with a customer. He hung up the phone twice on me. The place may be convenient or little cheaper but it is totally not worth it due to some serious lack of professionalism!
