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January 2023 by Matthew H.
I do not like coming in here. I came in here at about 11:00 P.M. a couple of weeks ago. There were no registers open, only the self-checkout registers. I bought about 10 or 12 items. When you scan the item and place it in the bagging area, the system freezes up and tells you to put it in the bagging area. I already did put the item in the bagging area. This happened several times, and each time the employee would have to come over and unfreeze the system. Very annoying. I carefully double-checked my receipt before walking out the door. Many criminal defense lawyers on TikTok say that you shouldn't use self-checkouts at all since so many people are falsely accused of stealing because the systems are so faulty. Evidently Walmart is notorious for this. Giant can really do better.
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August 2022 by Sam C.
I really don't know what I would do without this Giant and it's grocery pickup service. The employees are always kind and pick out great products. They also always call regarding replacements and to check up on other matters related to my order. They bring the groceries to my car with a good attitude and are just so great. Sometimes I think even the manager or the head of a particular grocery section brings the groceries to my car. They really are just great. When life is chaotic, I rely on this grocery store.
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September 2020 by Greta R.
Solid store and great customer service. It's a smaller store, so they don't have as much as Kingstown, but great to grab what you need. Only complaint would be that the romaine can be pretty picked over and I'm a salad freak. But overall, easy in and out so what more do you need in a grocery store.