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November 2023 by Ryan Taylor
Matt is a class act. If the job can be done quickly, he will make it a one day turnaround—even on short notice—and charge a fair price. As someone who is new to the area, I look forward to continuing to work with the team at Wright’s.
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November 2023 by Ibonita Studios
Fair estimate, fast repair work. No upsells or pressure to do other work. I will go back for the recommended service at a later date. Wright’s was recommended to me by another local shop that I trust.Service: Auto engine diagnostic
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November 2023 by Renee Van Allen
Wright's is the place to go for me. It is hard to find a place you trust to work on your vehicles where you don't feel like they are just trying to squeeze every dime they can out of you. I took my truck in expecting to have my tire pressure monitors in two tires replaced because another shop had told me that it needed to be done. When I took it in to Wright's, they checked them out, reset the warning light, and all was just fine. They have been fine ever since. Matt didn't try to replace something that didn't need to be just for the money. I have been back several times with my truck and our other family vehicle and won't be going anywhere else.Services: General repairs & maintenance
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September 2023 by Liz Hogan
Quick and flexible service. Reasonable prices. Matt is an excellent mechanic and overall really nice guy. I wouldn’t take my car anywhere else!Services: General repairs & maintenance
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August 2023 by Jay Facchiano
Matt and the team at Wrights Auto do an excellent job and are extremely knowledgeable.
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July 2023 by John R
Matt Wright worked to find the best solution to my car's problem and he did it with fair and up-front pricing. He also delivered in a very timely manner. I would highly recommend Wright's Service to others.Service: Transmission
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May 2023 by David L.
Great people Fantastic customer service First time customer treated like old regular !Highly recommend David & DonnaNewington
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January 2023 by Sheree Stewart
Excellent customer service and very accommodating and seemingly honest. My TPMS light was on. I called other local shops and was quoted $85 just to diagnose. Matt told me he cannot quote me a price to fix until he knows what’s wrong and didn’t charge to diagnose in the event the issue was just low air in a tire or needing a hard reset. He also did a more thorough inspection of my newly purchased used Jeep than the VA safety inspection which gave me the peace of mind that I did not purchase a lemon. Even providing me the print out of codes that were previously linked to my vehicle. Will definitely be back if I have car issues.Services: Vehicle Inspection
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October 2022 by Rob Mohr
Awesome service and diagnostics. I thought it was going to be a $1,500-2,000 full A/C repair. Ended up being less than $400 fix. It’s not always easy finding a mechanic you can trust, Matt is definitely one of the good ones!!
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July 2022 by eleni brown
Was looking for an honest and skilled mechanic. The search is over. Matt performed a 4 wheel alignment on my vehicle. He gave me an accurate estimate and my car was ready a bit before I anticipated. He was thorough and kept me advised of progress. He provided me with document showing the readings for toe, camber, etc., upon completion of the alignment. I Highly recommend Wright’s Complete Automotive. Other car maintenance shops could learn a few lessons from Matt. Honest and thorough. The location is also very convenient to 95/395 and the Springfield area.Service: Wheel alignment
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July 2022 by Brown E.
Was looking for an honest and skilled mechanic. The search is over. Matt performed a 4 wheel alignment on my vehicle. He gave me an accurate estimate and my car was ready a bit before I anticipated. He was thorough and kept me advised of progress. He provided me with document showing the readings for toe, camber, etc., upon completion of the alignment. I Highly recommend Wright's Complete Automotive. Other car maintenance shops could learn a few lessons from Matt. Honest and thorough. The location is also very convenient to 95/395 and the Springfield area.
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July 2022 by Brent Vance
***I intentionally waited +3 weeks for this review so I could give an honest take***PROS:- Incredibly honest and direct- Can handle significant repairs for autos (replaced my engine and ball joints)- Customer service is truly top-notch and I don't say that lightly- Quote and price is very reasonable and spot on- I was never nickeled-and-dimed or pressured for an upsell throughout the processCONS:- Honestly, I really can't think of any. I selfishly kind of don't want to make this review to keep them as my hidden gem, but they deserve all the praise I could ever give a repair shop. I'm taking my cars to Wright's for everything now.In early February, my 2010 Ford Escape engine cylinders started to go out. After several months of trying to see if my family could go down to one car, we decided we needed to fix the engine.After being ghosted by multiple businesses, I got lucky and found the number to Wright's Automotive and immediately felt assured. Matt was very attentive to my needs went out of his way to help me decide between a new engine or a salvaged one, and helped me save a ton of money in the process. Throughout the repair, he stayed in communication with me to provide status updates and handled an issue with the parts supplier effectively and professionally. It's been over 3 weeks now since the replacement and the car runs great.He also fixed both front ball joints and was the only person to ever fix my brake issue after 6 years of shaking when I stopped. I've taken it to multiple dealerships and they could never find the issue. It's so refreshing to have my car back.Services: Air conditioning
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April 2022 by Donovan Drive C.
Matt is the true quintessential, reasonable, speedy and precise mechanic. Based on his reasonable rates, efficient service and non-gouging behavior, I will likely go to his shop for all my family's needs until this professional retires. What do I mean by non-gouging behavior? Ever go to these large shop auto shops and come out with a $1400 estimate for simple brake pad replacement? Not at Matt Wright Automotive. Matt only charges you for services you need. If it is a larger expense, he gives you an estimate and warning before he charges the service. Specifically, he could have added another increase for a wheel alignment, but after checking the system refrained from an extra charge - just because he is a complete honest broker. It is to the point now, that I don't even ask Matt to call me before he does repairs so I don't waste his time. When I go to Wright automotive, I simply drop the car off and do so in a haggle free environment. My conversations simply go like "Here it is Matt - let me know how much I owe you when it's done." I highly recommend that folks, check Wright automotive out! This place is a diamond. But please don't waste his time with the 'several estimates' game. Just be rest assured he will be more than fair, and you will thank this review later. Customer: Mark.
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January 2022 by John Armstrong
Matt did an alignment on my 93 Corvette. He did a great job, the work was done in a timely manner, and the price was reasonable. He also accommodated me when I could not pick up the car until after hours the following day. I'll be back next time I need automotive work. Thanks!Service: Wheel alignment
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August 2021 by renee m.
Extremely helpful. Performed the state inspection when they noticed it had expired. Also honest to my needs , such as tire replacement. Highly recommended
