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December 2023 by Ahmad Karwan
After looking on my own for several weeks I decided to visit this dealership to find the perfect car for my wife! They didn’t have exactly what I wanted on the lot but the owner order the Tesla that I wanted! It was hassle free, the service was amazing and the car is incredible. I couldn’t be happier! Thanks guys!
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December 2023 by NikNak
I recently purchased a car, and the experience was exceptional! The staff was welcoming, respectful and knowledgeable. The process was completely smooth. Highly recommend checking this place out!
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December 2023 by Richard LaPointe
Absolutely incredible service, deals, and opportunities. I’ve never had a more pleasant time buying a car, and I was in dire need of a blessing when I happened upon them.If you’re looking for a car of your own, you’d only be doing yourself a favor by giving CarNova your first try
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October 2023 by Reign Perry
Thank you so much Carnova! It was such an amazing experience buying a car here. Everyone was so knowledgeable and patient with me.Not only did I changed my mind 20 times but I found the perfect car for me within my budget!! Thanks again!!!
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October 2023 by cameron spilman
Went to go check out a Dodge challenger SRT8. when I first arrived. staff was super friendly and welcoming. they offered me snacks and drinks. Meslyn was great ! she was super friendly and outgoing. made the whole process easy and non stressful. best dealership I have been too. dealership had no extra random add on fees which was even better. I would 100% recommend coming here. got me in and out super quick .
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October 2023 by sakina hashimi
I have purchased two cars from Abe at CarNova and I highly recommend!!! From the moment I walked in the door I was treated exceptionally well. If you're looking for a vehicle you'll be in good hands with Abe. I would recommend them to my family and close friends! Customer service was AMAZING! Honestly, the best dealership I’ve ever worked with. They are all very professional, extremely helpful and just pleasant all around.
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October 2023 by Sally Johnson
I am definitely not the person who leaves reviews but wow, CarNova is AMAZING! I couldn't be more impressed with Abe and the people at CarNova. The best car buying experience I have ever had and will continue to buy from you guys. Your knowledge, expertise, honesty and professional attitude can't be found anywhere else... Superior service and follow up all the way and highly recommend everyone to buy from CarNova. Thank You once again!
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October 2023 by Pam kraynak
I highly recommend this dealership!!! I have not purchased a car From them but I do visit ALOT of dealers for my work, and the staff here is TOP NOTCH!! They are all extremely happy and friendly; they clearly love their work.. and they have a large, great variety of inventory. I haven't been a customer persay, but I have WITNESSED them going above and beyond for a buyer to make sure they are HAPPY and satisfied with their purchase. When i DO need anew car.. would DEF Look HERE first!!! Thank you CarNova for your always smiling faces!!!!!
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October 2023 by Nicole
Rarely write reviews, but want to let others know that this business is not credible whatsoever. Purchased a vehicle and after only having the vehicle for a few weeks, had to put thousands of dollars into the vehicle. The owner will not communicate with you to protect himself legally. They are very shady.
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September 2023 by Frederick
Wonderful car-buying experience today! These people are very polite, patient, and reasonable when it comes to financing. I came in here with goals in mind for what I was looking for, and within 2 visits, I had the car I wanted at a price I can afford. I would definitely recommend. ??
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August 2023 by Michael Alston
The team was great! Made my fiancée I feel comfortable and secure. Everything was smooth, fast, and they definitely made sure we were knowledgeable on everything that was needed. They were AMAZING and I definitely recommend them to anyone looking to buy!
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August 2023 by Petrice Marie
I love the customer service. I was greeted at my car door. The Team itself was great. They were kind & polite. We drove away in exactly what we were looking for. We will be back again. Thanks!
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August 2023 by Vanessa Garcia
I bought a car here in April, I was a first time car buyer. I wasn’t exactly sure what to expect, the people were very kind. The car they sold me for the price I got it for was terrible. They sold me a faulty car the car broke down in May. I contacted the dealership they sent me to the warranty company the warranty company didn’t cover the starter they sent me to the dealership, but the dealership refused to help. I contacted the dealership on 3 separate occasions all refused to help even though they sold me the car with a messed up starter and they never mentioned it. When I was looking at the car it was already on when I bought the car it was already on, this is the first time buying a car. I would avoid this place, but if you do come here I would inspect the car from starting the car to turning it off cause they will not help you out if you get stranded without a car. I spent $810 just to get it fixed, they didn’t even offer to pay for half I didn’t get any help. I contact AK (the salesperson) he didn’t respond I messaged him again and no answer. Also the detailing service they provided is pretty bad, everything was sticky. My suggestion is avoid the sales team and ask for a sales manager since they do not get commission.
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August 2023 by Joseal M.
ALERT the small car dealer located on route one named CARNOVA are scammers, if you are going to buy a car go to recognized dealers, not scourges like them; It very clearly says that you can get it by changing or returning it within 5 days, but NEVER GIVE A DOWN PAYMENT because that is the commission of those thieves, we returned within 5 days and they said we will get charge between $2,000.00 to $3,000.00 they were going to keep they, the problem is that they force you to give as much as you can of down payment because that is the commission of said rats in the end they kept $2,800.00 DO NOT GET TO THAT UNSCRUPULOUS S*** DEALER they also sell old cars with the price of a car new REMEMBER IT'S CALLED CARNOVA ON ROUTE 1 the exact address is 3893 Richmond Hwy Stafford VA 22554This place is a scam they are selling garbage cars The reviews are fake don't believe it and don't shop there ever. I know three people who brought vehicles from there and all of them had any kinds problems by month two. DO NOT SHOP HERE THEY ARE SCAMMING horrible business wouldn't recommend it to anyone DONT SHOP HERE!!!!!!!
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July 2023 by Donnie Wills
I bought a 2016 Camaro in May and two hours after it was delivered to me the service engine light came on and has been on every since. After several attempts to contact customer service I finally got ahold of someone named Dalton and he seemed to want to help me out but after a couple days he quit returning my calls and text messages. I called a lady named Linet several times and was no help at all. But I had the car since May and haven’t been able to drive it because it has a plugged up Catalytic converter a bad shutter in the transmission and needs new plugs and coil packs. Which none of these things are covered under their so called warranty. DO NOT BUY ANYTHING FROM THEM!!
