Extra Space Storage on 2865 Richmond Hwy in Stafford, VA offers a large selection of storage units including drive-up access, climate controlled, and non-climate controlled options. The facility features exceptional security with electronic gate access, multiple entrance and exit gates, and a manager living on site. It is ADA compliant, accepts deliveries, and provides convenient amenities like wide drive aisles, parking spaces, personal access hours, and available golf carts. The location has convenient freeway access, a kiosk, a military discount, and allows vehicles in drive-up units. Reviews highlight a great experience with a smooth move-in process, noting the units are clean and easy to access. The staff is consistently described as helpful, professional, friendly, polite, and patient. Specific praise mentions staff going above and beyond, demonstrating dedication, commitment, and exceptional service by remembering customer details and providing attentive follow-up to find the right storage solution. The overall process is called easy and hassle-free, with high recommendations for the professionalism, cleanliness, and exceptional customer service. A minor noted inconvenience is that the entrance can be tricky when heading north on Route 1.
