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October 2023 by Michael Hill
They didn’t have the exact car I was looking for but Mike helped me find one even better. The price was great and the process was smooth and fast. Highly recommend them and Mike.
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October 2023 by niqua m
This place is the worst. They took to long to give me my tags then cost me more issues for that screw up. I asked him to fix something because I supposedly had a warranty they never fixed it. They took my car and did all kinds of crazy stuff when they had no business. And there's a lot of issues with my car already. Do not go here.
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October 2023 by Rhonda Dawson
I bought a 2013 Honda Ridgeline. I have never financed a car before. The staff were so sweet and patient. They made sure I had all that information I needed. Diego, Mike and the finance team. I appreciate you guys so much. They made this purchase so easy and painless. Definitely 5 stars!
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September 2023 by B D
My wife and I decided to buy our son a car for his 16th birthday. I called EZ Auto Sales at 9:00 AM and was told the salesman will be in the office at 10:00 AM. Diego called me ASAP and told me to come take a test drive. When I arrived, I saw another vehicle that was a better option for our son. Diego and Yaya assured us that this was the best option for the investment. plus safe for my son to drive. Next, the guys compared the depreciation value of both vehicles we were considering buying so we could make an informed choice which they didn’t have to do for us. Afterwards, Yaya found out it was my son's birthday he offered to deliver the car to our house during the party later that same evening. We gladly accepted and Diego delivered the vehicle same day with no questions asked. We greatly appreciate EZ Auto Sales customer service and family-oriented atmosphere. Before leaving the dealership my truck lost power and the staff gave my vehicle a jump! Highly recommend this dealership if you are in the market for a new vehicle and working with salesman who care about customers more than making a quick sale. If you want to be put first, this is the place for you!
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September 2023 by T Dent
I would like to say I had best experience at EZ Auto Sales. Buying a used car was a big decision for me and had me feeling a little anxious. Yaya was very knowledgeable and seemed to be transparent but it turns out that he is just very versed at being deceitful. The car he sold me had major issues and cost me thousands of dollars to fix and essentially hundreds for car rentals to get to work. Do not trust the car fax they give you at this dealership, get your own inspection! I took my car back to have it serviced after 2 weeks of having it and was assured by the owner Mike and Yaya that they would fix the issues. Overall they had my car for over a month and when I pick it up, I find out they never had it repaired. During the time they had my car I called and texted for updates and was lied to about the progress, ignored and even told neither one of them was in the offices because of family issues. If you’re looking for a dependable car from a stand-up dealership, run away from EZ Auto Sales, they are wolves in sheep’s clothing!
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August 2023 by Jonathan Batres
Diego and Yahiya were very professional and amazing with my experience buying a 2015 Nissan Altima. I didn't have a car at the moment and they gave me a ride from and to my apartment. Also, they got me the best financing option that worked for me. Highly recommend going to here!!!
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August 2023 by Pedro Chavez
I had a bad experience with purchasing a vehicle here. I purchased a 2015 Suburban that came with broken suspensions. I tried to reach out to Yaya, the sales manager (I believe). He was very bad at responding. It took weeks for me to get a hold of him. Since there was no response from the team the best option was to go to the shop and talk to them. No good communication.
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July 2023 by Dani P.
This company doesn't value the customer. To start, they told us they put 4 new tires on the vehicle we purchased from them. This was not the truth. Took the car through inspection and it failed. We found out none of the tires were new. They were all worn. I made the company aware and they only agreed to pay for 1 tire. I do not recommend this establishment. Take your money someplace else.
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July 2023 by Brea
Very traumatic experience and it’s been over two years since my purchase. It’s taken me this long to share my experience and as I’m writing it, the anger and eerie feeling comes right back.To share just some of the highlights,1. I was disregarded and manipulated regarding questions I had about the paper work, car functionality etc. I lived over two hours away and had to drive there three times to try to get it resolved in person due to no one ever calling me back and/or upon answering the phone, not giving me a straight answer. I even heard laughter in the background regarding their unprofessionalism/toying with me. When I showed up in person, they were surprised.2. Unknown to me before buying, the car had severe issues that caused it to turn off out of no where. This began less than two weeks after purchase. After the fourth time of unsafely being stranded on the highway, I personally resorted to paying the extra thousands of dollars to get it fixed due to EX Auto again never returning my calls or showing any concern for this experience.3. The oil capacity was also broken. To where I have to go every couple of weeks to get the oil topped off as a precaution because the oil change light comes on a week after an oil change.Many other issues as well, but will just list those singularly and say two years later, I am still dealing with issues that were never said to me.I really needed a car and was trustworthy (convincing sales people) and truly learned my lesson with this one.I also have seen some other publicly posted unfavorable experiences/reviews and their response being “we don’t have you in the database. Are you sure you didn’t go to our other location in Fredericksburg?” So let me clearly confirm, this review is for the Stafford location.Be careful.
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June 2023 by Moise Tabon
Gabriel was absolutely amazing. One of the most genuine sales people I’ve met in the car business. He was honest and transparent about everything and made sure that my mom was happy with her purchase. No aggressive sales tactics or bait and switch. Just an all around good guy who is here to help you make a buying decision that fits your needs. Mike (the finance manager) is awesome as well. He was very kind and our overall experience was great. I would definitely recommend Gabriel and Mike at EZ auto sales!!
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June 2023 by M Soriano
If it was possible, I would not give them a star about four months ago. We bought a car from them that same day it broke down. They said they would fix it. They didn’t fix it. They broke another piece. They sent it to two different shops, and then they had the nerve to tell me while you bought the car you have to deal with it now I’m paying for a car that’s just sitting in my garage because it’s not drivable be careful buying a car at this dealer. They are money hungry only.
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June 2023 by Josh Harris
First off Diego is a cool cat and had a very likeable personality. He greeted us when we pulled in and got us the keys to the trucks we were looking at. Found one I loved and Yaya did his thing and got me a hell of a deal on 2016 RAM. These guys are great, very professional but still friendly. Even the Cowboy guy was great will be hitting him up for some truck accessories. A++++ I will be back to buy another car soon. Thanks guys
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June 2023 by ashley harris
Y and Diego helped with getting my husband into a new truck. They went above and beyond to help! They also helped get the financing to what we wanted. They offered us ice cream from an ice cream truck that drove up, made sure we had something to drink. Talked to us and let us test drive multiple cars. Then after we purchase they followed us to the gas station and put $30 in gas in. They truly went above and beyond. Plan to go back here soon once I pay my other vehicle off!
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April 2023 by Pedro V.
They sold me a car with a broken suspension system. They did not disclosed that the vehicle was unsafe to drive.
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April 2023 by Thrasher Bernice
This was my first time buying a car and these guys and lady were super welcoming and kind. They explained everything thoroughly and genuinely found ways to help me make the most out of my purchase. Definitely go look for Diego and YaYa by name. I was so nervous and a little jaded from the previous dealership I went to and they completely turned me around.