H&R Block offers professional tax services with knowledgeable and friendly staff. Customers can choose to visit their local office or use the Digital Drop-Off service to work with a tax pro from home. The staff prioritizes safety by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Many clients appreciate the expertise and compassion of the staff, with some praising specific tax professionals for their efficiency and clear communication. However, there have been occasional issues such as miscommunication, longer wait times, and problems with online submission processes. Overall, H&R Block is recognized for its helpful and professional service, and many clients look forward to working with their preferred tax professionals again. The company strives to provide a safe, convenient, and effective experience for everyone needing tax assistance.
Today was my first time using the company for tax purposes and was very pleased. Shantae was amazing. Kind, knowledgeable, professional. She explained every steps of the filing, answer all questions. I left with a smile on my face. Thank you Shantae. I will definitely recommend your services.
March 2026
I received AMAZING service at the Stafford Marketplace HRB location! Tammie, my Tax Pro was knowledgeable and professional during the entire process and ensured that any questions I had were thoroughly addressed.
March 2026
Tammie is the best ! Anytime anyone talks to me about doing my taxes, I refer them to her. Been going to her for 2 years now.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
