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October 2023 by Why Doyouneedtoknow
The item I was looking for was easy to find and the checkout experience was very pleasant
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September 2023 by Manuel Munoz
Crystal and Killian(sp?) are AWESOME! Friendly, professional, and courteous. Crystal gave me a great deal on a 60 tank and answered all my questions. My turtles love their new space! Thanks!
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September 2023 by Cheryl Bennett
Made a pick up in store ordered, was done within an hour, no problems.
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August 2023 by Thomas Hayward
Having problems with fish tank clarity Anthony (fish area attendee)had all the answers ?
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July 2023 by Jules La
Cashier was very personable and helpful. Store was clean and had exactly what
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July 2023 by Ian Atkins
Packaging changes by the manufacturer (new colors) led to confusion and the wrong item being ordered. This was realized at the store and the item returned. The discount for picking up after ordering online was not available on the correct item for an in store purchase.HOWEVER the customer service in store was awesome and the assistant help me order via my phone to get the discount and pick up immediately. They certainly went the extra distance so I will certainly shop at this store again. Not just on price but on assistance from staff.
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June 2023 by frankee latrise
Went into petco on 5/27 to purchase toys for my pups 1st Birthday. Killian helped me pick out several toys and she recommended a playology bone as I said I buy him Kong. Within five minutes a piece of the bone broke off and he nearly choked its no where near comparable to Kong. I went in to exchange the bone for him a new toy, as I needed to purchase a few more things for him and the manager Crystal would not honor a exchange per the 30 day 100% satisfaction policy. She pretty much called me a lair and said it could have happened days within the week. Which shouldn't matter as it happened. As a multi unit manager I empower my Managers to take care of the customer within limits.
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June 2023 by Seymone Reid
It was good and a quick pickup for pet food. They have an excellent selection of food, toys, and accessories for animals/ pets of land, water, and air.
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May 2023 by K Hicks
First time visiting this location. Had an online order to pick up.lmpressed before I even walked in the door.There was a stretch of artificial grass in the parking lot. I thought that was a good idea compared to all of the dead grass and dirt I have seen at and near other pet store locations.Mulch appears to be a deterrent. So, my grand puppy does not usually want to relieve herself there.My visit was brief. I picked up my order approximately 15 minutes before closing with no problem.
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May 2023 by Jonathan kryfka
It was near closing time storewas okay but it looked like they just got a truck and it was all over the floor and small assortment of live animals.
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April 2023 by Beth E
Every time I go into this store, the staff is kind and helpful. I love the culture of kindness here!
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March 2023 by janice r
Petco is my favorite pet store. In store and online shopping with easy pickup or delivery is seamless. I use the grooming salon for my long haired chihuahua and they don’t a great job every time.
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March 2023 by Sam Heiger
Guy was super excited to sell me some plants. Good selection and all the plants and fish look healthy.
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January 2023 by Clara Hammond
Went to Petco recently and the store was very clean. The cashier was very helpful and she was patient with us as we ran back to grab one more thing. No one was in line behind us. She was very personable as well. It was a nice visit.
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December 2022 by Cynthia White
The employees are terrific and really know their products. Unfortunately, they are a little pricey, but I did get 50% on dog beds. ?