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June 2025 by Kacie Hawver
Love this pet smart I've got two kittens from here ❤️ they're just the sweetest addition to our family also they always have lots of kitty's too adopt if you haven't been I highly recommend also usually ALWAYS have everything in stock that ya need. 🤗The staff here and cashiers are amazing 🤩😍 very helpful with a great attitude thanks guys for always making my time at pet smart worth while 🤗
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May 2025 by Geo Ward
Robin did a great job working with my new puppy! He learned a lot and fast. She really cares about her job and her customers satisfaction.
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May 2025 by Catherine Rhoades
Training was alot of fun. Tanuki and I learned so much. We will definitely miss Robin, she was such a help!
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May 2025 by Alen Chao
Robin is an incredible dog trainer. Very knowledgeable and professional. We had a wonderful time learning and working with her to train our dog!
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May 2025 by E. Chao
Our stubborn three year old dog picked up on training cues so much quicker after the introductory class! Would 100% recommend!
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May 2025 by Becky Pfau
Robin McApine is a great instructor for us and our dog. She is incredibly knowledgeable and knows how to make the learning experience positive. My husband and I highly recommend her!
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May 2025 by Kimberly Beahm
They don't stay open past 8pm on weeknights fyi drove 20miles each way
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May 2025 by Imran Ward
Robin did an incredible job with our puppy Bucky. In just a few lessons she took him from being a tyrant who could not under stand the concept of a leash to a certified good boy who can do off leash recall, follows just a few feet behind us and will wait patiently for his food and walks instead of jumping a pulling line crazy. Her careful attitude and patiencee and adaptability kept us motivated even when we were frustrated. She adapted to our discipline needs and trained us just as much as she trained Bucky. Trust the process. Be consistent! Thanks Robin.
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April 2025 by Kat McDonald
We really enjoyed our training with Robin. She’s very knowledgeable and great with the dogs. Our dog Titan was very stimulated on week one and over the course of the training we saw marked improvements. We continuously reference her enrichment guide which has so many things our dog now loves.
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April 2025 by J “Conscientious Objector” Wall
Ridiculously expensive. But then isn't everything now? Claustrophobic aisles. Random cat food in the dog food aisle.
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August 2024 by Ed D
They always have what I'm looking for.
Thank you again for letting my wife and I checkout before open time. Helped us make our flight!
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August 2024 by Harrison Souter
The leash to bring my dog back from the groomer was so tight around my dogs neck she was coughing and choking. At one point she was on the ground, and they drug her the rest of the way. It was so tight when she got to me, i couldn’t get a finger under it to relieve her from coughing. The lady wouldn’t take it off until I got her collar on. Lady, the door is closed, and she is very well trained. I told her 3 times to undo the leash and to stop choking my dog. Her only response was “I’m not going to lose my job by having her unleashed”. Never had any issues here before. But I will most definitely make sure she never touches my baby again. If she was hairless she would have visible bruises. 1/10 service today. And she is still shedding after I paid for deshedding.
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July 2024 by Caitlin Brynn McPherson
The Banfield at this location is fantastic, with caring veterinary staff and a highly professional, friendly support team. I'd also recommend the training services for beginner obedience, which helped my energetic dog quickly master basic commands and leash walking. I'd definitely avoid the grooming services. Dog Krazy, Inc. is my local go-to. It's just a 5 minute drive down Garrisonville, and offers more professional services at a fraction of the cost.
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July 2024 by Jaye L
Ive had my dogs groomed at Petsmart for over 4 years and never had an issue. Sydney groomed my dog today and not only is my dog not cleaned and her nails not done, I was overcharged for services that I did not ask for or receive. Then I got to speak with a manager named Cameron who was uncaring and disrespectful. I was hung up on twice. They both ignored the requests about my dog having allergies and all other notes I specifically put in the appointment when I booked it on the app which is now costing me a trip to the vet on top of already being overcharged for services I did not approve, add to the cart in the app when booking or even get discussed with me. Im not sure what is wrong with these new team members here but im disgusted in manner in which they think they can treat people and their dogs.
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July 2024 by Robert Martel
All of our Pups feel at home there with the Grooming Staff once they realize what they are at PetSmart for. They are our little children and we know they are always taken care of during there visit with the Grooming Staff.
