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November 2023 by Ellyn Fine
James did an excellent and efficient job fixing our heat, going above and beyond to make sure all parts were functional and replaced our hard to reach filters.
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July 2020 by Christopher Nowell
Our go-to plumber for all our plumbing needs.
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July 2020 by Cs PPP
These guys are truly amazing! The customer service was great, the work was wonderful and the pricing for all of that was perfect! I would definitely recommend them to any and everyone! Thank you again for everything!!!
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March 2020 by Betsy McCleary
I have always used and continue to use Shreve/McGonegal for all my plumbing needs and I have never considered using anyone else. Why would I use anyone else when they’re the BEST!! I usually request Hai because I love his work...takes care of the problem and never leaves a mess as he’s very neat. Bottom line is he takes pride in what he does and it’s obvious he loves his work!
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March 2020 by Judith Mili
The electrician installed a new circuit in my laundry room. He did a professional job and informed me in advance about the work procedure. He asked me for my feedback before he started the work. I am very pleased with the outcome. I definitely would choice again Shreve/McGonegal for home repair or installation.
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July 2019 by Mary Clark
A very reliable company that has served us several times over the years.
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July 2019 by Jan Mark Wolkin
Fast response and great work!
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July 2019 by Marta Kowalczyk
I called a month ago about fixing a toilet that did not flush and about installing new bathroom plumbing in my basement remodel. Shreve did not do either of these jobs correctly.1. They sent a young man who said he was not qualified to take on the installation job but that he would arranged to send someone else. I waited for 2 weeks and eventually found another plumber.2. He did fix my toilet but the repair only lasted a week. He did not want to replace a part that we both suspected was faulty, stating that Toto toilets are difficult to service, and stated that mine had less clearance in back than most. I called a plumber from another company who disassembled the tank, replaced the defective part and it now works fine.3. Shreve botched both items by sending out an inexperienced technician who was not qualified or willing to deal with my requests. The staff that answers calls do not listen to what the customer says they need.4. I will close with another example that happened a few years ago. We have a 90 year old house with hot water radiators and boiler that needed a routine service checkup. I asked Shreve to send someone experienced with such old systems, since I know that not everyone is comfortable with them. I watched as the plumber opened and closed many valves. When he was done, I remember asking if it was all put back to its original state. I was assured that it was, but evidently not. A few hours later we heard an explosion from the basement and found water pouring on the floor at a rapid rate. We shut everything down and called Shreve. One of the valves that should have been open was left closed, pressure built up and a section blew apart. When the technician returned, he repaired the damage, with no apology. I asked how often he works on such old systems. He said that in his younger days he encountered them now and then, but rarely these days. I knew to ask for someone with experience servicing old installations. Not clear if he was.5. We have not used Shreve for almost 10 years after this incident. We decided to give them another try recently but given their poor performance outlined above, we will look elsewhere for plumbers.
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July 2018 by Zoryana Rawlins
My shower faucet was leaking bad. I called several companies, and none of them were available to fix the problem the same day. I called this company at 8am, and scheduled an appointment with the plumber the same day for 9am. The man came on time, fixed the problem fast, and now my shower faucet works even better. The handle turns on/off very smoothly. Thank you for solving my problem fast!
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July 2018 by martha whipple
Service crew extremely capable and competent. Able to complete the entire repair of storm damage to our septic well - electrical, ceramic and concrete seal in one visit
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July 2018 by bill luecke
Water heater installation. Came when they said they would. Called before arriving. Finished the job, cleaned up. Very professional. Fixed some problems left by the previous installation. Would recommend.
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July 2015 by Keith Schneller
Honest, high quality work at a reasonable price! We just moved back to Arlington into our old rambler which had been rented out for several years. WA Gas came to turn on the gas and found a small leak. The first plumber I called used scare tactics trying to get our business. He told my wife he discovered many code violations and noted old pipes were too small and under capacity leading my wife to believe our house was ready to explode. He then pulled out a laminated sheet with the $10,000, $8000, and $6000 new "fuel delivery" plan options. However, he couldn't really explain the difference between plans. Next morning I went to Shreve's supply center and asked about "real" costs to do the repair or install a new set of pipes for our four gas appliances. Shreves sent out a straight forward plumber who was simply going to repair the pipe joint which was identified to have a small leak. He offered to update the line and bring whole system up to code for a fraction of the cost presented by the other company. He was fast and efficient. He took care of permit and Arlington County inspections... We were so happy with his work and feel very confident that our house will be safe for many years to come. Thank you Marvin, from Shreves!!!
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July 2015 by Nick Rettie
Called around looking for an old OEM part for a Standard toilet to avoid ordering it from Amazon. Not only did they have the overflow tube but they had the flush valve by itself saving me money. Then when it was not the right one and I brought it back, I explained what was wrong with it and they had another flush valve that was the correct one. If I had ordered the part from Amazon, it would have been more than I needed, the incorrect part, and I wouldn't have been able to return it. If you're looking for an old part that you can't find anywhere give them a call because chances are they will have it!
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July 2013 by Beatrice Jones
Plumbing service is usually expensive but from Shreve/McGonegal, it’s really worth your time and money! They complete the work on time and the quality of the work done is really impressive.
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July 2013 by Diann Givens
The best service crew in town when it comes to plumbing services! Their staff are all professionals and are very knowledgeable in their line of work. Also the quality of the repair done is second to none.
