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March 2024 by mesfin Solomon
The agent is so rough. I was returning a package from Amazon, and he turned me back, and his reason for not taking the package was that he was already overwhelmed with a lot of packages. Poor business handling experience.
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March 2024 by Ramona French
Very unfriendly and rude customer service by the older gentleman that works there. I needed a document notarized. I arrived first with the document signed, he said to me that the document has to be signed in front of him. Okay, I told him I will return back. I printed out the documents at my home, unsigned and came back to the store. I was standing in line and he yells across the store, "Are you shipping something?" After realizing that he was talking to me, I said that I needed a document notarized. He proceeds to say to me in an abrupt, rude tone that the notary is closed; it closes at 4PM. I will never return to this UPS, even with it being a 3 minute drive from my home. Thankfully I was able to find another notary the same distance from my home and for cheaper. Very rude customer service.
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February 2024 by Bob Watt
Printer never works, I always have to drive to another ups store, I'll never come back here.
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February 2024 by Brian G
The customer service is awful
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December 2023 by Robin Gallant
A huge thank you to Chris for assisting me with an Amazon return. It was not an easy task for me. I started it out as a Staples return and Staples said the QR code wasn’t being accepted. I then called Amazon who changed the code to the UPS store. The code was still not being accepted by UPS. Chris went out of his way to do a work around and I was finally able to ship it. HUGE THANK YOU TO CHRIS!!!!!!! He was super friendly, super professional, and extremely helpful!!!!
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December 2023 by Stevan Sloma
Wouldn’t go to this one, they have literally told me their printer is broken and cannot print a shipping label when trying to return something multiple times over the past 3 years, one time the employee told me their scanner wasn’t working and to come back the next day!!! Like stop adverts printing services on your outside sign if you can not do it.
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October 2023 by Dareth Hall
The gentlemen here are efficient and ready to serve once you walk in! I’m always quickly greeted and know I’ll be in/out in a hurry. There’s a younger guy I’ve only seen a handful of times; he’s super friendly and very helpful.
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October 2023 by Irene Robitaille
So unfriendly …. Scott was extremely rude.Granted, they’ve never been the friendliest bunch of people there . However, today was over the top. I always feel like I’m bothering them when I return some thing from Amazon.
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October 2023 by Cynthia White
Great customer service, friendly, knowledgeable, efficient and very thorough quick was reassuring that our package was well taken care of. Kudos to Chris what a pleasure to do business with sick a helpful, knowledgeable representative.
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October 2023 by Sara Catellier
I had the pleasure of working with Jordan yesterday. He was very kind and helpful.
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August 2023 by Michael Meier
I use this location for returns with pre-printed labels/postage. Not much interaction with the staff other than the drop off and a thank you along with a printed copy of the receipt with tracking number.
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May 2023 by April Battiste
Very kind and helpful! Wonderful customer service.
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April 2023 by 2 barrel Darell
The man behind the counter is rude and condescending there are much better alternatives that this location.
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March 2023 by Arsenal R
This place is horrible specially their customer service. If there was negative star exist I would give them that .
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December 2022 by Janet Victory
Very rude and very poor customer service. I returned a package from Amazon with the shipping label printed. On the Amazon sight, it said that you bring your items to the UPS and they will pack it and send it; however, I had the box for the item. Because I originally opened the item to view it when received from Amazon, I needed the end taped back up. The gentleman at the UPS store acted as though it was an imposition to tape the label on the box AND tape up the loose end of the box! He stated that they "don't wrap up the box" , they just attach the label to be picked up. When I explained what instructions I was given from the Amazon site, he RELUCTANTLY taped the end and then just walked away and went into the back of the store!!! DO NOT go to this location. They didn't even say "thank you"...NOTHING and they act as though they don't want to do their job!!! Will be forwarding this complaint to the Corporate office.
