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January 2024 by T Milton
This service center provides exceptional customer service and offers affordable prices for oil changes, tire rotations, and car washes. The service is incredibly fast, and I've never had to wait longer than an hour on a Saturday. Despite having a service center just 3 minutes away from my house, I choose to drive for an hour because of the outstanding service they provide.
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January 2024 by David Mena
Worst experience ever. Went in for an oil change last week. Was told too busy, come back next week. Went in today and someone forgot to tighten the bolts one front tire. Tire falls off and tears up front driver wheel. They put me in sad rental, but yet to call and give me update or how they plan to make it up.
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January 2024 by Savannah Greer
An amazing experience at this dealership. Thanks to Jay I found exactly what I wanted. Would definitely recommend going here.
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December 2023 by KEITH W.
What an experience! We went expecting the usual games that dealerships play, We were expecting to be aggravated to point of walking out! BEST experience ever buying a car! Danny is a no pressure guy! He listened to us and heard everything we said. We will definitely be back to do business in the future! Thanks GR and Danny. Keith & Joyce Walker
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December 2023 by John Williams
I had a dead battery in my car, and I needed a replacement quickly, but Advanced Auto told me they weren't qualified to put it in my car because of the electronics. I called GR Chevrolet and spoke to Will, who told me to come straight over, and he would take care of me. It also cost me less than the battery that Advanced Auto quoted me that they couldn't install in my escalade. Great Job GR.
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December 2023 by Tammy Pickurel
Great service, very friendly staff, comfortable waiting area. Quick and competitive prices. No problems, I will be returning when my Colorado needs some TLC.
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December 2023 by Chad Hodges
I had a very good buying experience with GR Chevrolet. Joe was a great help with selling me my suv. Very nice, up front with me and right on time with everything! He didn’t waste any time getting everything ready for me to hit the road. Everyone’s time is worth something and he was on the Ball!! If I decide to buy another vehicle, I’ll definitely be buying from these guys again! Joe and the guys there were Great! Thanks again for all your help and hospitality! GR Chevrolet should be proud to have these guys represent their company!
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November 2023 by Phil S
Brought my car in for an oil change and tire rotation. Received a car wash too! Professional friendly service advisors great price!!!!
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October 2023 by Daryle Peltier
I wish to thank my sales representative Danny for all of his help. Not only a true professional but maintains a level of humanity in his service. He took a difficult task and made it happen. If you go to GR to buy your next vehicle I would recommend doing so with the assistance of Danny!
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October 2023 by Billie Wyatt
On Thursday October 12th, 2023, we took our 2019 Chevy Trax to the GR GMC Nelson Chevrolet to have a part replaced on the driver's seat. We were met by a young lady with a very nice smileFor the work we had done, we had a fairly short wait time in a clean, comfortable environment. And the cost was kept to the estimate given us several weeks ago.A pleasant experience all the way around.
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October 2023 by John Mann
Very amazing. Always love working with randy hall. Definitely Will never go to a different dealership randy is the best and top salesman in my opinion. Thank you all though for everything
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October 2023 by Gabriel Furches
The truck I got was priced fairly according to Kelly blue book, so I know they weren't trying to rip me off. The salesman Brett was very quick and professional.
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September 2023 by Katrina Martin
ZERO STARS!!! AVOID THIS PLACE COMPLETELY!!! Had an 8:00 a.m. appointment for a wheel alignment and tire rotation. I told the lady up front that I was waiting for my car and went to sit in the waiting area. I made it there at 7:52 a.m. It's 9:21 a.m. now and they have called other people to get their cars, because they were ready but still not mine. I go to the front to inquire and they didn't even know where my car was!!! It was not in the bay so that means it had not been worked on!!! Then after about 12 minutes and them looking for my car and me tracking my car, I realized that it was sitting on the other side of the car lot, obviously hadn't been even worked on but parked!!! Then, they tell me the alignment machine was down but the guy that came out of the bay said that she had coded me as picking my car up later. He also said that the wheel alignment had not been done but the tire rotation had been done and they just moved it!!! The lady then says I owed for the tire rotation but not the wheel alignment that was done!!! HELLO THERE WAS NO ALIGNMENT DONE!!! I'm seriously doubting whether the tires were even rotated but my mechanic husband will check those when he gets home from work. Didn't charge for the tire rotation but for the unnecessary inconvenience and aggravation, they should have paid me. And my husband marked the tires so we now know that the tires weren't even rotated like they said they were and she was actually going to charge me for it!!! They are also not very friendly. Other dealerships that we've taken our automobiles to for services, see customers waiting and will at least say good morning. There were workers walking through and didn't even say good morning. Well not to me and another black person but they did speak to others of the different race. These were people in the offices and it was just so uncomfortable and no way to make customers feel. This by far is the worst experience ever!!! STAY AWAY FROM THIS DEALERSHIP IF POSSIBLE. Spend your money and trust your automobiles with more professional people!!! This place is absolutely horrible. I should have know better after we were looking to buy a 2018 Chevy Tahoe which was overpriced and the hatch didn't open all the way and the salesman said the owner said he wasn't going to put anymore money into the truck than he already had. NEVER AGAIN AND LESSON WELL LEARNED!!!
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September 2023 by carolyn
The folks in the service department were courteous and efficient. My Silverado was inspected, had an oil change, and tires were checked. It was all accomplished pretty quickly.
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August 2023 by Heather Bird
If ZERO STARS was an option, that would be my choice!!!!! I do NOT RECOMMEND this dealership under ANY circumstance!!!! If I could give them back my vehicle so I could never do business with them again, I would!! Two weeks ago I scheduled a service appointment for a recall. I did this online following the instructions on the postcard sent to my home from THIS SPECIFIC LOCATION. Upon arrival on 8/19/2023 (1.5 hours away) I am informed that the parts are unavailable to complete the service. The location opens at 8:00AM, yet they did not call or email to notify me before my arrival. They claim they did not have a phone number, which is a BOLD FACE LIE because I received a confirmation phone call from this location confirming my appointment. I have also received multiple text reminders and emails from them regarding this appointment. They have no care for their customers and have nothing to offer in return for the 3 hours of time I spent traveling to and from their dealership. This place of service IS A JOKE!!!!!
