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January 2024 by Yuriy Pronozin
Didn't expect anything from this hotel. Just a hotel near our route. The hotel turned out to be cozy, modern, with good sound insulation (those who have stayed in roadside American hotels will understand me...). With an excellent comfortable bed in a spacious room. With good cosmetics in the bathroom. We did not expect this from a chain hotel and for such a price.
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January 2024 by Kerri Pritchard Swaim
It was fine. Just know that it's a basic 2-star hotel. It was strange that the floors were linoleum instead of carpet. Everything was clean. The breakfast was basic. Coffee was good!
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December 2023 by petty7steve
Super clean hotel and rooms. Only two options of hot breakfast which includes egg muffin and pre-made omelette. But plenty of other dry food options.Indoor pool was also nice.Great location with a ton of food options. Sit down restaurants, fast food restaurants. Even a Tesla charging center. Less than 1 mi from the hotel.
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December 2023 by Crystal Jalali
My first stay at an Avid. The entire hotel was so clean and modern. You can tell they actually clean the rooms. I was surprised at the value you get for the price of the room. Cleaner and more comfortable than pricier hotels in the area. The grab and go breakfast was great. There were so many options, including healthy and hot options. The coffee is ground for each cup and was fresh. I will definitely be back.
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October 2023 by Tom Nolle
A very basic overnight sort of place. Rooms vary; some are small and some are too small. Check in is at 3 PM and they enforce it unless you've checked in online. There is a shortage of luggage carts so if you need one you may have to scout the floor landing areas for one. Parking is sometimes tight, but it's easy on and off of I81.
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October 2023 by Melinda Huffman
So, let me start with service. The young lady who checked us in (I've forgotten her name, but she was returning home to Jamaica in a month) was phenomenal. She went above and beyond.The first downside is that the hotel doesn't have any 2 queen beds with a roll-in shower, so Mom (who has mobility issues) booked a king bed with a roll-in shower.Secondly, at check-in, we found out there was no king room available. The young lady checked out several rooms and even went upstairs to show me a room with a handicap shower/tub. We ended up taking that room so we wouldn't have to try and find another hotel. It did have a shower seat, but the tub requires that Mom has help getting in and out.Third and fourth, the small refrigerator didn't work. Thankfully, I had ice packs in our cooler that kept the drinks cold. There also wasn't anywhere to sit other than the bed. Rooms should have a chair or two.Good notes - the room is big, and it has a tiled floor (great for walkers). The room was also near the elevator (also great for those who can't walk far).The beds were just OK, although not as high as a lot of other hotels, so Mom didn't have as much trouble getting in and out of it. Breakfast the next morning was really nice. Mom loved the Veggie Eggwhite Omelet. There were also a lot of grab-and-go items.
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September 2023 by hrrdm
The people were friendly, the room was clean but the bed was very soft. Not good for me. The hotel was easy to get to. The breakfast was more than a grab and go- as advertised. It was very good! Overall we had a nice experience. There were a couple of places to eat nearby.
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September 2023 by Mike H
This was my first stay at an Avid hotel and it was fantastic. It was definitely a budget hotel, but more importantly, it was super clean and comfortable. The hotel is very modern and makes you feel like you are getting the most bang for your buck. Their breakfast in the morning was great with multiple options, and everything was clean and organized. There was a young man helping with breakfast and he was extremely warm and welcoming. He was extremely helpful with any questions customers had as well as cleaning up tables as people left. He was going above and beyond. The rest of the staff I encountered here were friendly and were happy to interact with customers.Rooms: Rooms were basic but very comfortable and updated. Highly recommend.
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September 2023 by Johnny Gomez
New hotel under IHG branding. Super clean, located close to the highway. Nice spacious room and bathroom…very clean. Receptionist super friendly.Only disappointment was the breakfast and this is a recurring issue with these types of hotels in the US. Instead of providing hearty, fresh breakfast, these brands provide generic, quick, grab and go type breakfasts. Should really look at they’re brands overseas because in other countries very good breakfasts are provided…fresh eggs, meats, cheeses, fruits. It’s unfortunate that in the US people settle for mediocre breakfasts.
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September 2023 by Farrell1912
On our way south, we stayed overnight at the Avid Hotel in Staunton. An inexpensive, basic hotel is just what we needed. The room and common area were so clean and nicely maintained. The shower was really nice and the morning coffee was delicious. Highly recommend!
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September 2023 by gram777
Very nice staff! Modern, small rooms, basic amenities. Clean, but could be a little cleaner. Elevator floor was dirty as was hallway carpet. I did not feel comfortable waking barefoot in our room, but surfaces were clean and bedding very clean. Unfortunately soaps etc are dispensed out of shared soap bottles which skeeves me. Very good basic breakfast includes sausage and cheese mcmuffins & FRESHLY GROUND coffee which you make in a machine by the cup (easy to operate)! Although I recommend more training for cleaning crew (or hire more people) other than that I do recommend for an overnight stay.
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September 2023 by Kristin Mullen
DO NOT - I repeat DO NOT stay here!We were taking a family trip (my elderly mom, father, niece, my husband and our 2 children.1. At check-in they require a CASH $250 deposit!!!!!!2. NO HOT WATER in the building (3. Laundry dryers did not work4. While the front staff was nice, neither manager Brooke or Kegan gave me a call back AFTER I requested a call several times.5. I called and was left on hold for over 15mins on two separate occasions.
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September 2023 by Brent Goodson
great hotel for the price. pool was nice along with great customer service. Most of the negative reviews are extremely petty and it’s sad to see business get negative reviews because “they only have one nightstand”…..Great Price and we’ll definitely stay at other avid
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September 2023 by tony mummert
The hotel and rooms are modern and clean. I’d given this a five star for this price range hotel. However. The hot water is non existent and I’ve read a few other reviews on this. My wife and I got showers about an hour apart and neither of us had hot water. Slightly above room temperature at best. If the idea is to save a buck id gladly paid a few bucks more for the stay for hot water. I’ve had warmer showers in campgrounds
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September 2023 by Dee Brown
I really like this hotel compared to others I've stayed at in the past at this area. The rooms (I stayed in a king bed room) are nice and up to date. Nice sized LG TV, mini fridge, A/C with thermostat, great lighting, standing bathroom shower. However, as nice as the rooms are, they are a bit on the smaller side. If you don't mind the size of the room, this is a nice place go stay.
