Truist is a trustworthy bank known for its professional and friendly staff. Customers appreciate the team's quick and effective service, especially when resolving issues like fraud. Many reviews highlight the kindness and competence of the employees, with some mentioning specific staff members who go above and beyond. The bank is currently adjusting its services for safety, offering teller services through drive-thru lanes, by appointment only visits, and maintaining some open branches with enhanced sanitization. Overall, Truist is praised for its courteous, efficient service and the strong relationships it builds with clients.
Such a bummer this bank only has a few ratings, BEST bankers in town especially Karen, she got it done quick, these employees deserve a raise.
August 2023
I always get wonderful friendly service at Truist in Staunton!
August 2022
I have been there several times in the last few weeks and called on the phone. Service has alsays been extremely professionsl, very courteous and fast.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages