Pendleton Community Bank (PCB)
BanksHours:
478 Frontier Dr, Staunton VA 24401 Hours
About Pendleton Community Bank (PCB)
Pendleton Community Bank (PCB) is highly praised for its friendly and helpful staff, with customers frequently noting the exceptional service provided by employees like Katelyn, Anna, Karlee, Billy, and Susan. Customers appreciate the quick transactions and welcoming attitude at this branch, often mentioning how staff members go above and beyond to take care of their needs. One teller, Billy Miller, received compliments for his kindness, efficiency, and personal attention, which helped build trust and confidence in the bank. Another customer described Susan as a "miracle worker" for her helpfulness. The branch is known for its welcoming atmosphere and dedicated employees who treat each customer with care and respect. Despite some operational changes, such as the lobby being open by appointment only, the staff's commitment to service remains strong. Overall, customers feel valued and satisfied with their experiences, highlighting PCB as a reliable and friendly community bank that prioritizes customer care.
Most Recent Reviews
October 2025
Katelyn at the Staton Virginia location has went above and beyond customer expectations to help me gain an understanding of the online banking experience! Her knowledge is upmost impressive! More importantly Katelyn is nonjudgmental and truly makes an amazing customer experience!!
October 2025
The staff at Pendleton is always so friendly and helpful. They really go above and beyond in taking care of customers. I love doing business here.
October 2025
PCB is a wonderful local bank. Everyone here is very friendly and helpful! I highly recommend!
More Comments(20)
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- Staunton, Virginia