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September 2024 by Richard Housden
great service
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September 2024 by Tash C
Horrible. Every single thing we wanted done was done incorrectly and this includes caulking over caulking for a leak which after 2 returns still isn't fixed. Putting parts on incorrectly 2 times and having us bring back the camper several times. Won't come back.
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August 2024 by Kevin Cordray
I can not say enough about the courtesy Todd and Maddie provided during my decision making on a new E-Z-Go S4. No hassles, no pressure and gave plenty of time for me to shop around. In the end, this team gave me the best price in central Va. Where all other dealers wanted additional fees to deliver, this purchase came with Free Delivery (60 miles).
If you are in the market for a PTV or Golf Car, do not hesitate to drop in Charlie Obaugh of Staunton ask for Todd or Madison, they will be a breath of fresh air.
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August 2024 by Chris Morrison
Very friendly and knowledgeable service advisors. Work was done in a timely manner. I get all of my service work done at Charlie Obaugh Auto Group!
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August 2024 by Jennifer
We visited Charlie Obaugh RV looking for a used golf cart. Maddie and Todd were quite the team and very helpful navigating us through the process. Gas vs electric, new vs old. We couldn’t be happier with our 2024 E-Z-Go electric golf cart. And the price was just right. Give them a visit!!
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July 2024 by Brad Rhodenizer
Everything was excellent. The service writer was very helpful and scheduling was easy
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June 2024 by Alex Clark
Look great people. Looking to buy ask for Stacy, she found us the perfect one and got it done.
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May 2024 by C. Robert Nelms
I've been dealing with Obaugh RV ever since purchasing a used RV in 2017, and can honestly say that they have progressed from a mediocre business to a superb one. Kudos to the GM and all his staff, with special call outs to Darryl and Sean (both in service). I feel blessed to have such a good dealership close-by.
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May 2024 by Jennie Kile
Courteous staff. Very knowledgeable and helpful. Plenty of RV's to pick from. Reasonable prices.
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May 2024 by Jennifer Cary
We were very pleased with our service while purchasing both a Ram Truck from the Kia dealership and a Jayco Eagle from the RV side. Stacey was incredibly helpful, knowledgeable, and responsive to our many questions. Todd, the sales manager was pleasant as well and equally as responsive. Our walk through with the tech, Shawn, was the most impactful part. He made valuable suggestions and was sure to do a last-minute repair to the sliding door for the master.
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May 2024 by Tim Blankenship
We have been dealing with Charlie Obaugh RV center for 15 years! We have purchased 3 RV from them over those years. Both the sales team and service team have been great to work with.
I’m a picky buyer and I expect everything to work and function correctly. We only buy Jayco campers from them because of the quality and they are the local dealership. There are better campers out there, but we wanted a product that could be serviced right here in our community.
Our experience overall has been wonderful. On our 2nd camper we had some Jayco issues. A couple of them Jayco would not cover under warranty but the dealership fixed them at no charge to me. That shows they really want to do the right thing for the customer.
Ben, JW, and Darryl have been professional and always willing to help work on an issue. Our first camper was purchased in 2009 on a TT bunkhouse unit and was built very well and we never had a single issue with it. Loved that camper and wish I still had it. In 2014 we traded it in for a couples TT and had minor issues that were not fixed to my satisfaction and we ended up trading it in on a 5th wheel in 2019. The reason was a “Jayco” electrical issue not the dealership.
Our latest RV is a 377RLBH. My walk through and punch list was pretty extensive (2 pages) and over the first two years little things kept coming up to fix. All of which the dealership took care of except the oven which we still can’t use. (I should have pushed harder for a new oven unit). I understand Jayco now has come out with a version 2 because so many buyers were complaining of the units not holding a flame and going out
We do love our 5th wheel and the dealership has always been able to fix any problem we have had.
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May 2024 by Sharon P
We purchased a Jayco van from Charlie Obaugh RV in March. We took our first overnight visit to Douthat on April 4. We realized right away we were missing a power cord. We called JW Humphries. He volunteered to drive over an hour to bring us the cord. He also reset the furnace and answered all our questions. We are extremely grateful since the temperature dropped into the 30's. We chose to purchase our van from Charlie Obaugh based on recommendations about their customer service!
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May 2024 by David Geist
My wife and I visited the dealership after several phone conversations and emails about a particular Pinnacle they had in stock. The visit went very well. We liked the sales people and looked at several other units because the Pinnacle wasn’t what we expected. We did like a North
Point unit and spent some time with pricing and payment information. We got everything in print except the dealer installed add ons we requested; those were verbal and I had to take notes. I was able to do some homework after we got home. They tried to charge us almost triple the cost to install a Generator in an already prepped unit. We just bought a Riverstone and the dealer installed price for the Generator was $5,000. Obaugh quoted us $13,000 for the exact same generator. The price to install a washer/dryer was also inflated. My advice is do your homework before you sign. Watch those added or hidden fees. We were very disappointed and felt they tried to rip us off. That’s why they lost our business.
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April 2024 by Susan Siebken
The folks at O'baugh RV were fantastic to work with - thank you Madie & Sean!
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February 2024 by Katrina Dunlop
Very nice people
