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July 2024 by Syl
I generally have a good experience at this CVS. I think sometimes they’re really busy and I know they previously struggled with getting a full-time pharmacist and were having a lot of subs. I believe they have a full-time pharmacist now and she’s super sweet. They service a lot of people and they obviously get bogged down during busy times, but everyone’s always been nice and they’re obviously doing their best. The people working at the front of the store are also very friendly. :)
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June 2024 by Jasmine Rain
Does not carry wheelchairs for purchase or rent in-store.
I was told to check Augusta Medical Center Hospital in Fishersville, VA
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May 2024 by Heidi Cox
I have a plethora of prescriptions from Johns Hopkins that I have filled here - until today. I am moving all of them. Promises are not kept, technicians have argued with me after filling a script for a year and say they don't fill it, rudeness from cashier on several occasions, and overall unreliable.
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May 2024 by Danielle
The current pharmacist is SO rude. I went to pick up my rx after getting 2 alerts it was ready and it had already been put back and it was up to my dr to call it back in. I went back after getting yet another “it’s ready” alert and the pharmacist looked me in the face annoyed and said “i already told it’s not ready” and walked away.
Such a grotesque way to treat people needing medications.
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April 2024 by Allison Sanford
Never personally had a negative interaction with a staff member - everyone has been polite and helpful even when extremely busy. The pharmacy seems consistently understaffed so pretty long waits to pick up prescriptions.
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January 2024 by Stephanie Harp
I stopped using CVS over a decade ago because their pharmacy staff was lax and there were always problems getting things covered that didn't happen at other pharmacies. Had an emergency on vacation and had an epipen called in. Because they use a weird brand instead of the one EVERY other major pharmacy uses, it was an hour long nightmare of calls bw them and bcbs and me before i finally got news the pen was approved for 4.5x my normal copay. Then it took them 30 minutes to print a label and put it on an epipen box.
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December 2023 by chubby squidgi
Changing pharmacies. Was rude and hung up on me in the middle of a call.
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October 2023 by Justin Lawrence
UPS Access Point at this store is a joke went to pickup a package and they assumed it wasnt there and didnt bother to check to see if it was there i will never have my packages be sent there again its happened to me twice within a year!
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October 2023 by Purps Meow
Do not waste your time at this pharmacy. It is awful. The staff is miserable. My auto refills are never ready. I have to call them and get through the prompts only to sit on hold for 15 mins and get hung up on.When I finally get a staff member they are obviously annoyed and act rude.I was waiting on an auto refill for my son. They still didn't have it a week later but the real kicker was when the lady asked me why I waited so long to refill it!!! Like it was MY fault they can't get their act together.
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October 2023 by David V.
Pharmacist was loudly rude to staff and other customers. Got mad at me when I asked if I could wait for a prescription to be filled. Avoid like the plague -- especially if you have the plague -- because this location will not help you.
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October 2023 by Shayla Meadows
Don't waste your time here, highly rec. going to Barterbrook instead. Pharmacist was extremely rude when I called to clarify a prescription for a patient. Was told exactly "I could finish it up if I could get off the phone with you." The phone call was under 2 minutes. As if my clarification was delaying Jenny from doing her job. I work with a lot of Pharmacies in the area and have NEVER been spoken to like this by anyone. At the end of the day, my focus is my patients. I know everywhere is short staffed and it can make things difficult but it is never okay to speak to someone like that who was reaching out on the behalf of a patient. We will send our clients to the one on Barterbrook from now on.
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September 2023 by Emily Crowley
I would give them zero stars if I could. I consistently have to fight to get my prescriptions - waiting sometimes almost a week between the time it was submitted and pushed to "in process" and the time I call them to ask them to get it expedited so I don't run out of pills.Today really got me, though. I waited in line over ten minutes for a pickup to get up to the window and it was gated shut. I know they close for the half hour each day so I made sure to give myself plenty time to get there and get in line. I'm pretty sure they told the person in front of me to wait to pull away so they could close the gate. There was no one behind me and I had prepaid. What a joke.
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September 2023 by S Little
The absolute worst CVS ever. Everytime issues woth medicine, this time they lost the prescription and told me to come back later. Wth. In dire need of good management!!
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August 2023 by Katie King
Please do not use this CVS. THEY WILL NOT FILL YOUR PRESCRIPTIONS UNLESS YOU CALL THE "CHECK ON THE STATUS OF YOUR PRESCRIPTION" AND SPEAK DIRECTLY WITH A HUMAN.This is one of the few places I've ever been that has consistently disappointing service. They are very under staffed. And the empower range from nice to dangerously aggressive. I had a staff member delay my refill because I asked a question. I've worked for years in the service industry and have deep respect for employees dealing with the public. I feel genuinely sorry for the employees of this store.
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August 2023 by Joseph Clemmer
Jeremy is a kind hearted soul that smiles in the face of adversity.
