H&R Block offers friendly and professional service, making tax season less stressful for clients. The staff, including front desk personnel and tax professionals, are helpful, knowledgeable, and patient. Customers appreciate the ease of scheduling appointments and value face-to-face assistance, often finding it a better experience than online options like TurboTax, especially with transparent fees. Specific staff members are praised for their expertise and dedication, with some clients returning year after year and feeling confident in their service. The team is capable of handling difficult tax situations, including audits, and consistently provides a comfortable, trustworthy environment. Overall, H&R Block is seen as a reliable and friendly choice for tax help.
We had a great experience with Suzanne Stannard. Very knowledgeable about taxes.
February 2026
I go to H&R Block every year, I see Suzanne Stannard for my last several appointments and she's so friendly and helpful. Always a great experience!
February 2025
Rose at the front desk was very kind, and professional! She helped me set up our appointment and was able to answer all my questions. We always hate this time of year because it can cause so much stress but she helped us to feel comfortable. Thank you!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
