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October 2023 by Kris O
Great staff & service.
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October 2023 by Joe
Nathan went above and beyond to help my family with finding some wiring to get our car set to pull a trailer. He called many stores around the state looking for the wiring needed for us to drive safely. He then was able to fit us in their busy schedule to get us on the road. No other store was willing to help like he did!
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September 2023 by Pod Wabbit
Needed a hitch installed that I bought. Another place in town was not very helpful. Leonard’s came through with next day availability, quick, affordable and professional. Trip a few days later and zero issues. 10 stars if this google thing allowed. Thank you!!
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August 2023 by justin barss
Great service from the guys at Leonard building! They took care of multiple of my trailer light needs, and then also help me inspect the trailer brakes on my jayco pop-up camper. If you need good care, see these guys!
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July 2023 by Glenn Mojo
Absolutely great experience there today. I had borrowed a friend’s trailer and broke the light on it. I had to replace it but could not find the exact match . They were so hopeful. The one I needed was not on the shelf and the associate went out to another building and searched until he found the match. These guys turned my day around. I walked in feeling very worried about replacing this light not knowing what I was going to do. When leaving I was feeling great. Definitely go there if you need something they might have . 5 stars doesn’t seem like enough.
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May 2023 by Stephanie Selmer
Claimed they couldn't duplicate the problem. I believe it was an issue of not wanting to be bothered to actually work. Quite willing to charge us for doing nothing. Disappointing to say the least.
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March 2023 by Corliss Sandridge
I had a bug sheild put on in July and when driving across the country to Arizona part of the bug sheild broke and to my surprise it was put on with tape. Bug sheild dare supposedly put on with screws, not impressed with the device. Now I’m going to have to buy another one over here . Not really impressed with your service
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March 2023 by David Rash
Leonard (Staunton, Va) installed a bed cover on my Nissan Frontier. As it happened, I had to have some body work on the rear fender and the cover was not replaced correctly. It constantly made noise. The staff at Leonard realized immediately it needed a small correction which made all the difference and there was no charge for their services. Thank you, Leonard's!
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March 2022 by Donald Cowherd
Wonderful service with friendly and knowledgeable staff
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March 2022 by Lisa Olshove
I had a hitch and steps put on my Jeep. Very helpful and friendly staff!
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March 2022 by Tony Williams
I use the guys at Leonard's here in Staunton for my job. Can't count the many trailer tires not to mention the trailer accessories. Jeremy is always willing to go out of his way to answer questions, look up parts or just help me figure out what I need. I'm glad they are here!
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March 2022 by Fred Agnor
Have delt with Leonard's for years. They have always taken good care of ordering and installing my Jeep, truck, and trailer needs. I have used them for spray in bed liners, coating and repairing my trailer, and several wiring needs for trailers and hitches. Highly recommend their team.
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March 2022 by RICHARD Baulos
It only cost me $50 to have a bad experience.In January 2021 I ordered a tonneau cover by phone and paid a $100 deposit.2 weeks later I called and they seemed irritated that I bothered asking when it may arrive.A week later I went to have it installed. Something broke or was broken and they had to return it. No problem, things happen.In about two weeks I call to ask for an update and again they seem irritated.In a few days I get called, go in and get cover installed, pay $539 balance and say " please show me how it works".We go out, roll it open, close it, and it has two small holes in it. No problem, they'll take it off and get another one.On Thursday of the 8th week, not wanting to irritate them, I send them a brief email asking for an update. No response.Late Saturday I phone to ask what's up and leave a voice message.The next Saturday, irritated that they have my money and haven't returned my call or email, I buy another cover elsewhere. I then call the corporate office and ask for a refund. I'm told it has to be handled through the store.I call the store and am told a refund will be no problem. Also told they checked that morning and my cover was arriving Monday. ( the 10 week anniversary of the order).A week from Monday I get a refund check for $50 less than I paid.I called the corporate office to see if this was a mistake and was told it had to be handled through the store.I called the store and left another voicemail that of course was not responded to.I guesd customer service isn't a priority at Leonard's in Staunton,Va.UPDATEThe Regional Rep called me promptly.We discussed the situation and he refunded the $50 I lost.I feel that was fair.
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March 2022 by Gary Huffman
Great Products!!! Fair Prices.
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March 2022 by Gary Gourley
Friendly and courteous staff, work with you on when to bring your truck in for installation.Customer for eight years and will keep going back.
