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April 2024 by Brenda Cook
Highly recommend the mattress warehouse ! Very pleased with the price we paid and the super fast delivery. The salesman was extremely nice and knowledgeable. Delivery was fast and they had us all set up and done faster then any delivery we've ever had. Very happy with the whole transaction
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April 2024 by Amber Embry
We are here today doing a fundraiser and they are absolutely amazing!!!!!!
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March 2024 by Teresa Smals
Great place to buy a mattress! The staff is amazing. I love my queen mattress.
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March 2024 by Kiersten Beverly
Waited until my mattress was delivered to post this, but WOW what a great experience we had with Rashad and this company. Very reassuring, patient, and intelligent. No pushy sales tactics or getting bait and switched on delivery like I've experienced with other places in the area. He respected our budget while also letting us experience the best they had to offer. I don't usually post reviews but that young man deserves recognition. In the hopes he sees this... THANK YOU RASHAD WE LOVE OUR MATTRESS! (Husband loves the pillows more than mattress I think)
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March 2024 by Mark H
My wife & I needed a box spring to compliment an ikea mattress we picked up while in northern Virginia. We spoke to Travis at the Mattress Warehouse of Staunton and, even though we did not get a mattress from him, he was more than happy to help us and find the best box spring. I didn't have a car big enough to bring the box spring home, so he allowed me to come back a week later to pick it up with a U-Haul truck.Travis was awesome and made the whole experience a breeze. I would recommend Mattress Warehouse to anyone in need of new bedding!
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February 2024 by emmalee anthony
Had a great experience with Rashad. We came in knowing what we wanted and he got us hooked up, no fuss no frills, also answered our questions and gave us good info. Bonus: the mattress came with free pillows, a mattress protector, and free delivery. Also better priced than the same product at Ashley furniture across town. HOWEVER there were lots of problems with the tablet and computer software Rashad is required to use. The purchase had to be rang up multiple times in order for the math to be correct and consistent.9/10 would recommend.
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January 2024 by Otto Lykus
Listen to me. Okay? Lean in close. Closer. ....Do it. Just go in. You want or need a new mattress? Go visit Travis. He opened my eyes. Dude changed my life. I'm not even kidding. I was trying to go with the cheapest option that was closest to what I wanted. I was willing to spend $600 that was it! It! But Travis...that man worked his wonders and showed me what a bed could REALLY be. I folded and am now spending almost 4 times what I had wanted but by God if it isn't going to be worth it! You spend ⅓ of your life asleep. Invest in a mattress that is going to carry you through much of that. I'm so serious. That hour or so that spent getting to know what I wanted made all the difference. Excellent service. First class conversation and no pressure at all. I wish buying a car was this easy.
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January 2024 by Kerri Keller
Knowledgeable and helpful!
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October 2023 by Monica Quarles
Travis is amazing! We ordered a mattress from Staunton mattress in July that was extremely delayed. We had visited mattress warehouse prior to purchasing at Staunton mattress, and should’ve stuck with them. When we came back in September, after cancelling the other mattress, Travis was BEYOND helpful. We ordered on a Friday and it was delivered on Tuesday. We even ended up getting a mattress with adjustable base, pillow, and all with 0% interest on financing. We’ll definitely be back for any of our future needs. Yes it’s a bit more than a mattress in a box, but so worth it for the exceptional customer service, testing out the mattresses, and quick delivery. Thank you Travis!
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September 2023 by Debbie H.
We looked several places for a new mattress. Travis at Staunton Matress Warehouse was very helpful. He knew what we wanted but did not have this particular mattress in the showroom. He suggested going to Waynesboro store to lay on the mattress before making a final decision. Christy was very helpful and suggested we complete the sale in Staunton where we started. The mattress arrived today and I highly praise the young men that made the delivery on time. They were polite, friendly and respectful to us and very careful with our home. They moved one king and boxes and brought in the new king set and were in and out in 15 minutes.
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August 2023 by Chandler Cave
The salesman Travis was absolutely wonderful! He was so helpful and friendly. Highly recommend him
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August 2023 by Tella Klein
I worked with Pete first at the Staunton, VA location. He was not pushy and after telling him about my spinal surgeries and needing a better mattress, he went straight to work and showed me some options. Later that day my husband went to test the ones I liked. The next day I went to buy the one we liked. I worked with Travis then. He was just as spectacular as Pete.So, we decided on delivery. We also paid the $20 for them to take the old one. We have a king. It was delivered the next day. However, the company that delivered it informed me that they could not take it because it had a Kool-Aid stain. Lesson learned there. Don't let your 5-year-old on your bed until you make it and place the mattress protector on it lol ?. Anyhow, I called and Travis was working. I was very mad. I was not informed of the stain thing. The company did put it outside for me. However, they placed it against my front steps. When I was ranting to Travis he offered to close the store and come get it himself. He has a truck. I was so surprised! He really did it. Im not far from the store. You will not find customer service like this anywhere else! Get your matress from them!
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August 2023 by Autumn Fawn
Travis was very helpful with helping me pick an affordable mattress out. He wasn't pushy like most salesmen, very down to earth and pleasant. He knows his mattresses! Highly recommend checking out this store if you're in the market for a new bed. Aside from the excellent customer service, their prices were alot better than other stores we checked out. Travis gave us a really great deal for a mattress set, go see him if you're looking for a mattress!
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August 2023 by Christian Del Hoyo
I've never bought a mattress myself before, but I came in, said what I was looking for, and was shown various options within my price range. Travis was very helpful and he helped me make an informed decision. Service was more than satisfactory.
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August 2023 by James King
Great experience start to finish! The store is conveniently located off I-64. Clean and organized space. Friendly and professional service. 10/10 would recommend to friends and family for all of your mattress needs.
