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January 2024 by cody black
Worked me in last minute no thanks to jiffy lube ! Great group of guys...update they never got the water out my tires so had death shakes at 60 mph called said bring it back at 10 am today I have a total of 7 hrs sitting in the shop in 2 days and still counting...just for a m&b job !
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January 2024 by Gracie Hinson
Andrew was such a great help, he was very understanding, & took every question seriously, just to make sure we were safe. It was such a pleasant experience, if y’all need tires, brakes, oil changes, whatever it is!! Come see Andrew, & ask for Jeremy!!!!! ❤️
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January 2024 by Bethany Albrecht
I had recently purchased a used car and the front end started vibrating. Thinking it was the tires or the alignment, I called to get it looked at. They were able to get me in that same day. It turned out to be a much bigger issue and the staff took the time to properly explain everything to me. Even though I didn’t get the work done there because I was able to take the car back to where I purchased it, the staff were still extremely friendly and helpful. Great customer service!
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December 2023 by Donnie Oberman
I was out of state and had a nail in my rear passenger tire. They took me in right away and repaired my tire which was great BUT then they did NOT charge me….. what a blessing. Praise the LordThey were very pleasant and nice to come to. I would highly recommend these guys to bring your business to them.I was VERY SATISFIED with their services!?
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December 2023 by Kacy Spooner
The price for a synthetic oil change was lower than I’ve paid in years. The technicians noticed my treads were very low and were able to get 4 new tires on my car in less than an hour. I did not feel pressured, and I am grateful knowing my car is safe and in great shape. I’ve gotten my oil changed here for years, the service and prices keep me coming back.
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December 2023 by Amy Goodman
What a wonderful group of hard-working mechanics I had the pleasure of working with today. Not only are they caring and hard-working. They are so professional and kind. They’re generosity and willingness to help out me and my family goes beyond the scope of what I would say, makes excellent customer service.
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December 2023 by Steven
Traveling through the area and was having a vibration sound in front end of my car. Just had work done so was thinking tire out of balance. They got me in within 5 minutes, discovered the "other" tire shop had not balanced the 2 front tires. They also did an alignment check. Out within 40 minutes. Thanks Andy.the great service
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December 2023 by Cindy T Warren
I have a flat tire, took it to them on Saturday because no one else was open, they took it straight back and fixed it and wouldn’t take any money, they said accidents happen and have a great day. Very Very pleased with this place. Thank y’all so much
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November 2023 by Chase Smith
They were friendly and quick to install my new battery. I appreciate their prompt repair services so I could get to work asap.
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November 2023 by Tiffany Dempsey
They are my HERO”S!! We were headed to VA from out of state this weekend for a family event and still 2 hours out! I was on the interstate and all of the sudden started losing air out of one of my tires! We first went to Walmart and they had an almost all day wait! Still losing air, I reached out to NTB IN Staunton! I told him I was 5 min away but losing air! They got me right in and fixed my tire! When I went to pay they told me no charge for the patch and sent me on my way! I made it in time! I couldn’t be more thankful for their kindness and willingness to get me right in! Support this business! ITS FULL OF GOOD FOLKS!
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November 2023 by OB Carter
My experience started when I walked out of my hotel 5 hours from home. I called NTB to confirm that they had my tire size. Andy answered the checked inventory and confirmed that they had the tire.As I was at the mercy of local unknown vendor, I relied on recommendations. I was in luck finding a quality store. Andy and his crew were ready after I Uber’ed to the location, my SUV was pulled in the bay immediately. After a little under a half hour I was able to get back on the road.Shane did a great job making sure that the tire was safely sealed and roadworthy.Great job all around. I would drive the 5hours to buy tires from this location.
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November 2023 by Ray Sherman
I have been bringing my vehicles to the Staunton, Virginia NTB for many years. Brought my wife’s Jeep in today for some work and as always everyone was very helpful, professional, and friendly! They make you feel like family and truly care about the work they do!! I will continue to bring our vehicles there and recommend them to anyone looking for a place to have their vehicle worked on!!!
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October 2023 by Blair Thomas
Shane was wonderful at keeping me informed to how my car was doing, and was up front about the prices.The crew laid a tidy foot mat to keep my car clean when working with my car, and test driving it for saftey. I'm very impressed by everyone there. I will return again.
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September 2023 by Erica Flack
Excellent service! A couple of weeks ago our vehicle was struck in a parking lot and the tires were damaged. The NTB team installed new tires very quickly to get us back on the road. We can not thank you enough!
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August 2023 by Lindsey Rivers
I got my tires here back in September 2019. Friendly service. They're always pretty swamped so just be patient with them. They're doing their best. I went in today and Chris and James assisted me. I had the tiniest leak in my tire and Chris was able to fit me in. He explained to me what they were doing and James patched it up free of charge. It did take about an hour, but again, they're always so busy. But great service overall!
