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November 2023 by gordon pettersen
Great shop, very nice selection of clocks, fair prices. Only thing need is to post hours, had a hard time connecting.
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August 2023 by Donna Jean Widner
Lovely place
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January 2023 by Tripp Sims
While I've never visited myself, on a friends recommendation, I sent a watch there to have it serviced and could not be more pleased with the results and the more than fair pricing.
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August 2021 by Vinnie 1973
Awesome place to admire clocks from all times of history. Great place to look or if your wanting to bring a piece of history home.
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June 2021 by Matthew McKeever
Haven't been in a while. And now it's appointment only. If you need a Swiss watch or very old clock worked on they are tops in this business.
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September 2020 by Beverly Lorig
My Rolex has been on my wrist each day and through everything I do... from cleaning gutters to dressing up for special events! My tired looking watch was transformed by the talented professionals at Once Upon A Time and it Is keeping PERFECT time. Thanks to the exceptionally trained craftsmen!!
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August 2020 by Lee
Once Upon A Time serviced and cleaned for me a high-end watch and an antique clock with the professionalism and expertise you would expect to find only in largest metropolitan areas. I highly recommend them!
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September 2019 by G T
An outstanding shop with a highly trained and skilled staff. They overhauled my 35 year old Rolex making it look and run like new at 1/3 the price of Rolex factory service. They also did a superb job reconditioning a 120 old family heirloom clock. I would trust them with any future repair needs without reservation.
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August 2019 by Alison M.
This shop has been closed usually when I venture into downtown to walk around at night after dinner but was open this past Monday when I was walking around antiquing and having lunch. I poked my head inside to find it's small inside with a counter to bring your clock or watch to have it inspected and the majority of the store is actually behind the counter where they do the repairs and work. I was greeted very quickly by staff and offered assistance if needed but I browsed the clocks on the walls and looked at those in the display cases out front. They primarily focus on repairs of old watches, very historic ones, so if that's what you are looking for - you've come to the right place!
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April 2019 by Terry Dowdell
The drive here from Ruckersville was WELL worth the time. Walking in to the shop is tantamount to stepping onto the set of a Harry Potter movie! The staff was very helpful, even though they could not fix the broken watch. The owner answered all my questions and advised me on what the best course of action would be. I highly recommend them.
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April 2019 by Christopher Simonetti
I've used Once Upon A Time for the past 20 years, the quality of work is unmatched. I would highly recommend Dean and his staff of Watchmakers.....
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April 2019 by Andy Massengill
With as many antique stores in area u would think the prices would be more competitive
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September 2018 by Todd Saunders
I had my Rolex Submariner serviced there. Also used them to clean and service my wife's Rolex. Excellent work at a reasonable price (compared to sending it to Rolex in Dallas or New York). Will use them again. Very friendly and knowledgeable.
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June 2018 by Ryan Ostrander
Great shop and service! We brought in our watch to be fixed and it was done in less than a minute. He also took the time to entertain my daughter with a very unique music box.
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May 2017 by Phillip M.
I purchased a Scottish tall case clock from Mr Sarnelle in the early nineties and was very impressed with his knowledge of antique clocks. I gifted this clock to my oldest daughter several years ago and it still runs but could use a few adjustments. He told me he had gone over the clock and assured me it was in excellent condition. This clock was made around 1835. I would trust his expertise on any clock . Unfortunately sometimes twentieth century clocks although have sentimental value they do not warrant an expensive repair. Phillip McMahon DDS, Ironton,Ohio
