-
November 2023 by Robert Blinn
I finally took delivery of my 2023 Maverick a couple of weeks ago, and although it took 13 months to get here, it was well worth the wait. Dustin Shull was very professional as my salesman and I felt very confident in his directness and honesty. I would highly recommend him if you’re in the market for a vehicle from Paul Obaugh Ford. And no, he didn’t pay me to say that.
-
November 2023 by Bob Via
As per usual Obaugh’s knocks it out of the park. Everyone so helpful and courteous . I have never had issues with Obaugh’s in the over 35 years I have dealt with them. I would highly recommend to any and everyone. Great job by all. Thank you so very much.
-
October 2023 by fred nice
Pleasant experience as we are willing to drive 2-1/2 hours to deal with these honorable, wonderful people. Tammy is the best! Jimmy and team run a fine business!Another great vehicle as well?
-
October 2023 by Jerry Clark
We have done extensive business with Paul Obaugh Ford prior to our latest purchase. We do NOT do business with Paul Obaugh Ford based upon price, but rather on the sincere confidence we have that WHEN we buy, those purchases are backed by an organization that keeps it word about service and good faith. These are old-timey considerations to many, but to us, they are time-honored considerations. We return based upon our experience with this firm.
-
October 2023 by Pamela Mason
Not only is this a great place to buy a vehicle, it’s also a place where you can find good people and good friends. The relationship we have with the wonderful folks there is priceless. They go above and beyond excellent service to make your situation the best it can be.
-
September 2023 by Derek Seay
Just bought a used 2021 Toyota Rav4 from Paul Obaugh Ford in Staunton. Dustin Shull made the car buying experience so much less stressful and spent way less time at the dealership than ever before. He had paperwork ready to go for me to sign as soon as I said to move forward. Did everything from his office (other dealerships make you go from person to person in the dealership), and I was on my way. Later I found the cigarette lighter was not working and I returned to the dealer and Dustin fixed it himself for me! Would recommend this dealer to anyone looking for a new or used vehicle!
-
August 2023 by Karen Robertson
Service department personnel were very helpful. I was getting a warning message about a fault in my Low Beam Bulb. They were able to work me in to check it on the spot. This was a great plus since your shop is a half hour from my home. Evidently the bulb was just not making a good connection. That was fixed and I was on my way. This was a big plus since I was a half hour from my home.I have recent not been satisfied with the service department where I bought my Escape and where I would go for oil changes and service.I even talked to one of your salesmen briefly about a new car and will be back to see him. I have found my new home and look forward to my next visit.
-
August 2023 by Robert Morris
This staff is amazing!! Very friendly people working there and they talk to you like you’re family. I was able to work with Dustin who is not only extremely knowledgeable and very professional, but he works with you to make a deal that’s right for you that meets your needs and wants. I felt no pressure working with Dustin and he is great at explaining everything to make sure you understand it. Stop by for a visit! Highly recommend!
-
August 2023 by Skip Hyser
Excellent and accommodating service; they went well beyond expectations in checking my tires, even putting the car on thr rack to check. I also appreciate their willing to check the problem with my old hybrid and work it into their schedule. Steve, you are the best. Thanks.
-
August 2023 by Jason Sams
Overall my experience was good.Prior to my visit I had emailed a salesperson on a Monday and that person never got back with me. On the Friday following I showed up on the lot and another salesperson greated me and arranged the test drive. Once back the salesperson that grested me was cut out of the picture and the one I emailed,who never responded was now doing the deal.But I am happy with my vehicle.
-
July 2023 by Margaret Bowers
My experience at this dealership was excellent. I told the salesman what I was looking for and thanks to Dustin I found the car I was looking for. I never felt pressured.All the employees were nice.I highly recommend this dealership .Margaret Bowers
-
July 2023 by Steve Wilt
Really great experience working with Walnut on my recent purchase. I would highly consider buying another vehicle from Paul Obaugh in the future.
-
July 2023 by Donna Miller
My whole experience of purchasing a new vehicle was exceptional. Dustin Shull, salesman, was awesome (5 stars). By far the best car salesman I have ever had. Honest and trustworthy. Highly, highly recommend!
-
July 2023 by Timothy Lewis
Wow! What a great staff at the Used Car Department. My salesman (Mike Mayo) was very chill and never pushy. He guided me through the process and explained everything along the way. Sherry was super nice and showed me extended warranty options which was great. I also met Jimmy, the Used Car Sales Manager, a real down to earth Pro. His steady hand orchestrated the entire team from start to finish. "Are You Ready?" Isn't just a slogan, so when you go to Paul Obaugh Ford be ready for a great product, great personal service, and a great price from great people. I could not recommend them more highly!!!
-
July 2023 by Sherry Fitzgerald
Dustin provided us exceptional customer service, explaining in detail for us, made sure necessary repairs were done correctly, explained everything well, followed up with our questions quickly.
