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October 2023 by Tom Harper
Was told part be ready with 2 different times calling to go get it they didn't have it ready was told they call me back been 3 days nothing wasted 6 days nothing wow
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August 2023 by Chris Mapes
Great experience with Jeff in purchasing a used grille for my son's Honda Pilot. Took the time to get the paint code from the vehicle and communicated back very promptly. Will definitely be my first spot to check for any future needs.Thanks Jeff!
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August 2023 by Chris Chiusano
Car broke down a year ago and sold it to them. It's been a year and still haven't received any money
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July 2023 by Evelyn
Called on 6-15 was told by Jason they would pull part on 6-19 and ship via UPS and I would receive tracking info via email. Called 6-19 was told part was pulled but would not ship until 6-20. Called 6-20 and was then told it would definitely ship on 6-21. I then called back two days later on 6-23 to follow up again on shipment and tracking info and explained I have called multiple times about the part that I have already paid for and told would ship and the gentleman said I don’t care and placed me on hold 10 minutes would not pick back up. Called back and again put me on hold another 10 minutes and would not pick up. I never received the part and disputed the charge with my credit card company on 7/1/23. Totally unprofessional and dishonest business.
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May 2023 by Dakota Wills
Came in looking for something some what specific and they didn’t stop looking until they found exactly what I was was looking for! For a great price as well!
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April 2023 by MynaJ
Loved the service got me just the right part. If they don't have it in stock they will just ship it in. I don't know Jack squat about cars but they came out (I had lost a mirror) and looked at my working mirror and got me a new one that matches perfectly.
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April 2023 by Chris Express
Not the best customer service when talking on the phone. Very dry and unprofessional. Asked the gentlemen what his name was twice to introduce myself. His name is Joe. But please be pleasant.
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March 2023 by Warren Trice
Probably the most polite customer service rep. that I've ever talked with. He treated me well, measuring the part I requested and answering my questions in a friendly way. He even called to apologize that it was shipped one day later than he expected. Good customer service really goes a long way. The spare tire I received was in great condition too.
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March 2023 by jeff wiseman
This is the first place you should stop by when looking for used auto parts. These guys work hard to find out what you need. Thanks for helping me Jason!
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February 2023 by Mohammed Alsammarraie
I was so nice with him. I asked him about the parts, but he was mean and hang the phone to me .
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December 2022 by Melanie Wimer
There needs to be a 1/2 star review (and that is pushing it)…wow, this place will place your call on hold which results in a call back bc they apparently forget the customer on the phone….very rude man answers and sends u directly to hold….I tried using another phone access line and he responded with the same rude manor…not sure how this place remains open to service anyone….if your lucky enough to catch a break and get through—Best of luck to ya on receiving any service!
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October 2022 by Brooke Hartley
Just was hung up on for asking if he could point me in the right direction. Don't be rude.
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June 2022 by Zach Queen
Great customer service! They did not have what I needed but Jeremy (I think was his name, may have been Jessie...) found my part at a different location (in WVa) and had it shipped. He called when the part arrived and was ready for pickup. This place has a good team!
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June 2022 by Lee Gibson
After over 45 minutes on hold and multiple hangups and callbacks, I was told they do not have the part that they have listed on car-part.com. Before I could even attempt to ask a further question, they hung up.
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May 2022 by Chris Tucker
Inquired about some parts via email.. Jason respond once but then ghosted me and never responded after multiple emails..
